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shahd elsayed

Social Media Manager at Ruby Online

Alexandria, Egypt

Work Experience

  • Social Media Manager

    Ruby Online

    Jul 2025 - Present -2 months

    • Job Details:Helped customers with their issues, guided them, responded to DMs and comments, managed the page.

  • Receptionist - Social Media Moderator - Medical Specialist

    Emerald Beauty Clinic

    Feb 2023 - Aug 2024 -1 yr, 6 months

    Egypt

    • Job Details:Handling social media for the clinic, posting new content, handling customer messages, solving problems, performing facial treatments, engaging with customers to pick suitable packages, creating new ad campaigns on Facebook and Instagram.

  • Front Office Executive

    Nouvel Age Clinicis

    May 2022 - Jan 2023 -8 months

    Egypt

    • Job Details:Booking and managing dates, pursuing customers, handling phone calls, answering questions related to the medical field, dealing with customers and solving their problems.

    • Skills

    • Customer Support
    • Sales
    • Booking Management
    • Social media engagement
    • Problem-Solving
    • Teamwork
    • Communication
    • Critical Thinking
    • Ability to adapt quickly
    • Time Management

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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