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Shady Tarek fahmy

General Director at Coffix for Café & Restaurant Supplies

Aswan, Egypt

Work Experience

  • General Director

    Coffix for Café & Restaurant Supplies

    May 2020 - Present -5 yrs

    Egypt

    • Job Details:Managing daily operations and project execution. Supervising work teams and distributing tasks. Communicating with clients and suppliers to ensure service quality. Preparing marketing plans and expanding business relations.
  • Call Center Agent

    Pharmaceutical Company

    May 2018 - May 2019 -1 yr

    Egypt

    • Job Details:Answering customer inquiries and assisting with orders. Logging complaints and coordinating with departments for resolution. Achieving monthly sales targets. Continuously updating the customer database.
  • Call Center Agent

    Leading Restaurant Chain

    May 2017 - May 2018 -1 yr

    Egypt

    • Job Details:Receiving customer orders via phone. Coordinating with branches for order confirmation and delivery. Handling complaints and providing appropriate solutions. Maintaining high levels of customer satisfaction.
  • Public Relations

    Teachers' Beach Club

    May 2015 - May 2017 -2 yrs

    Egypt

    • Job Details:Organizing internal events and activities. Representing the club at external functions. Communicating with members and addressing their needs. Preparing periodic reports for management.
  • Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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