SA

Shabeebkhan A

PMO Lead – Administrative & Operations at Tata Consultancy Services

Work Experience

  • PMO Lead – Administrative & Operations

    Tata Consultancy Services

    Jan 2022 - Present -3 yrs, 6 months

    India

    • Job Details:Managing day-to-day administrative tasks, including scheduling, filing, and documentation. Project coordination, delivery governance, resource planning, project health monitoring, budgeting, and forecasting.
  • PMO / Governance Analyst

    Tata Consultancy Services

    Oct 2017 - Dec 2021 -4 yrs, 2 months

    India

    • Job Details:Handled project onboarding and offboarding, maintained project governance reports, managed asset and infrastructure coordination, ensured stakeholder communication and reporting.
  • Senior Process Associate – Telecom Specialist

    Telstra Telecom

    Jan 2012 - Sep 2017 -5 yrs, 8 months

    Australia

    • Job Details:Handled end-to-end customer order processing and service requests using Siebel CRM, managed telecom workflows, conducted root cause analysis for order fallouts.
  • Customer Support Associate – Videocon Telecom Process

    Tech Mahindra / Mahindra Satyam

    Aug 2010 - Jan 2012 -1 yr, 5 months

    India

    • Job Details:Provided backend customer support for telecom operations, ensuring timely resolution of service-related queries.
  • Education

    • Bachelor's Degree in Computer Science

      Bharathiar University Arts & Science College

      Jan 2005 - Jan 2008 - 3 yr

    Skills

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