SERGIO LEMOS RODRIGUES

System AdministratorFull Time

• Job Details:- Install and configure Windows/Linux servers and their services - Work with storage and execute backup routines for applications and operation system - Provide 1st/2nd/3rd line user´s support over the phone, remote and on-site - Develop scripts for automate tasks and analyze data logs - Manage CFTV systems, application servers and IT assets (routes, switches) - Monitor server´s hardware and software - Apply controls to ensure security information - Control Supplier´s Contracts - Administer firewall and active directory - Perform installation and configuration of databases

System AdministratorFull Time

• Job Details:- Installed and configured Windows/Unix/Linux and their services - Provided assistance engineers on a virtual environment for projects tests and implementations - Worked with a storage and executed backup routines for applications and operation system - Provided 1st/2nd line support for users phone, remote and on-site - Developed scripts for automate tasks and analyzed data logs - Managed CFTV systems, application servers and IT assets (routes, switches) - Used Service Now ITIL application for incidents and problems - Monitored servers and engineer hardware and software (internal system running for production control) - Participated in a process GPTW (great place to work) - Opened and controlled services tickets with telecom carriers - Applied controls to ensure security information

System AdministratorFull Time

• Job Details:- Managed support team with 4 people - Met with board members weekly - Installed, configured and monitored Unix/Linux/Windows servers - Worked with application servers for ERP/Trading - Hardware Maintenance: evaluation, purchase, installation - Performed installation and configuration of databases - Provided 1st/2nd/3rd line support - Worked with a storage and executed backup routines for applications and operation system - Designed of the network and this assets - Administered firewall and active directory, security information - Developed scripts for automation tasks, installation and analyze data