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SERAG saad OSAMA

seragosama

Maadi, Cairo, Egypt

Work Experience

  • Sales TeamleaderFull Time

    Express broker

    Jan 2022 - Present -3 yrs, 7 months

    • Job Details:Sales team leader closing deals contracts negotiation e marketing to improve my team target follow up my team leads as contact center to help them close more deals my team cash deals 40% of my deals Motivate team members Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Provide support and follow up for team members during selling process Building system for the sales process and assign regular tasks. Develop strategy, tactics, sales plans to achieve sales target Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly & annually basis. Handling clients' inquires and requests. Check, maintain & coordinate sales contracts and check policies & procedures. Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. To assist the Sales Manager in revising and implementing the sales strategies plans. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers. Supervise the shift that you are scheduled Assist the Sales Manager by completing all assigned duties Handle customer issues, resolution and communicate escalated issues to the Sales Manager
  • Team Leader Indirect Sales Real EstateFull Time

    Smart group holding

    Mar 2019 - Jan 2022 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:Sales team leader Indirect closing deals contracts negotiation e marketing to improve my team target follow up my team leads as contact center to help them close more deals my team cash deals 40% of my deals Motivate team members Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Provide support and follow up for team members during selling process Building system for the sales process and assign regular tasks. Develop strategy, tactics, sales plans to achieve sales target Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly & annually basis. Handling clients' inquires and requests. Check, maintain & coordinate sales contracts and check policies & procedures. Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. To assist the Sales Manager in revising and implementing the sales strategies plans. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers. Supervise the shift that you are scheduled Assist the Sales Manager by completing all assigned duties Handle customer issues, resolution and communicate escalated issues to the Sales Manager
  • Sales Team Leader - Real EstateFull Time

    Memaar El Mansour

    May 2017 - Feb 2019 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:Sales team leader closing deals contracts negotiation e marketing to improve my team target follow up my team leads as contact center to help them close more deals my team cash deals 40% of my deals Motivate team members Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Provide support and follow up for team members during selling process Building system for the sales process and assign regular tasks. Develop strategy, tactics, sales plans to achieve sales target Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly & annually basis. Handling clients' inquires and requests. Check, maintain & coordinate sales contracts and check policies & procedures. Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. To assist the Sales Manager in revising and implementing the sales strategies plans. To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets. To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers. Supervise the shift that you are scheduled Assist the Sales Manager by completing all assigned duties Handle customer issues, resolution and communicate escalated issues to the Sales Manager
  • Sales Team Leader Real EstateFull Time

    Memaar al Morshedy

    Jan 2013 - May 2017 -4 yrs, 4 months

    Egypt , Cairo

    • Job Details:• Research new markets. • Provide status reports to management. • Promoting a product going to trade shows and other relevant events to help spread the work and make connections. • Branding efforts of the company products, including names, signs, symbols or slogans. With clients and customers. • Road show projects (Nation Wide). • Conferences and booths for trade show (trade party, local exhibition). (My personal Site and Facebook amd other) • Conduct research to evaluate customer satisfaction and the effectiveness of advertising and promotional campaigns. Through surveys. Organize focus groups or solicit feedback through its website or blog. Or on social networking sites like twitter and facebook.
  • Skills

    • MCSE
    • ICDL
    • Real Estate
    • Information Technology (IT)
    • Microsoft Word
    • Linux
    • Windows Server
    • Internet Research
    • Customer Service
    • Sales
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    Languages

    • English

      Advanced
    • Arabic

      Advanced
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