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israa khalid

customer service at Vodafone Egypt

6th of October, Giza, Egypt

Work Experience

  • customer serviceFull Time

    Vodafone Egypt

    May 2017 - Present -8 yrs, 3 months

    Egypt

    • Job Details:•Greet and assist customers as they shop for new products . •Learn how products work and how to troubleshoot issues with customers. •prepare and submit weekly sales reports to management. •Accurately handle cash. •Accurately handle inventory. •Full awareness with all retail applications. •handling opening and end of day operation.
  • Customer service representative Full Time

    Xceed (TEData

    Oct 2016 - Apr 2017 -6 months

    Egypt , Giza

    • Job Details:Handling and solve any problem the customers face.
  • customer service Internship

    NSGB

    Jun 2013 - Aug 2013 -2 months

    Egypt

    • customer service Internship

      HDB

      Jun 2013 - Jul 2013 -1 month

      Egypt , Giza

      • Education

        • Bachelor's Degree in business administration

          Misr University for Science and Technology (MUST)

          Jan 2011 - Jan 2016 - 5 yr

        • High School - Thanaweya Amma

          El Nasr Language School

          Jan 2011 

        Skills

        • Internet
        • Microsoft Office

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • customer service

          QNB·2015
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