Seif Ashraf

Administrative Assistant

• Job Details:Coordinated 10+ meetings and managed calendars for a team of 5–7, assisting with agendas, follow-ups, and presentations. Handled administrative tasks, organizing 100+ digital files, performing data entry, and generating basic excel reports. Tracked supply usage and facilitated vendor communications to ensure office resource availability.

Student Associate

• Job Details:Delivered front-line technical support to students, faculty, and staff, troubleshooting network, malware removal, software, and equipment issues on mac and windows, while maintaining records in the internal tracking system. Provided customer service by responding to walk-ins and phone inquiries, routing calls and messages appropriately, ensuring excellent customer service. Completed assigned training modules on moodle to stay up to date with it protocols and campus systems; adapted to evolving duties and responsibilities as needed.