Basic Info

Ahmed Seada

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Operations Officer – Collection Department at Abu Dhabi Islamic Bank - Egypt

Experience Details

Operations Officer – Collection Department

Operations/Management, Administration, Banking

Experienced (Non-Manager)

Carrying out the administration task requested from the Collection team.

- Work towards achieving customer satisfaction by committing to the unit regulation to cover all the customers’ requests same day.

- Reply on all received requests related to releasing / decreasing / changing collaterals same day with zero error.

- Apply the Central Bank of Egypt (CBE) regulations of reporting requested from the collection unit and ensure accuracy and meeting the time frame.

- Work towards decreasing (and preventing) the CBE violations and penalties.

- Redeem collaterals to settle and close secured finances that hit BKT 3 and BKT 4 in case the customer didn’t cover delayed installments within specific period.

- Coordinate the flow of work between operations teams.

- Give high priority to the Gold customers.

- Follow up with materials companies to cover the department needs.



(( Qualifications & Skills ))

• Credit knowledge.
• Consumer Risk knowledge.
• Operations and administration background.
• Customer satisfaction and awareness of customer needs.
• Strong analytical skills.


Company Details

Abu Dhabi Islamic Bank - Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Banking

www.adib.eg/

Sep 2015 to present (2 years)

Achievements


- Training university students in banking summer internships besides my daily work duties.

- Explaining different releasing processes with pictures to the bank branches.


Education

B.Com in Commerce

Education Details

B.Com

Commerce, Accounting, Administration

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting Marketing Taxes Revenues and expenses Management Economy Administration

N/A

Ain Shams University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tabary El-Hegaz Secondary School

Egypt

2011

A / Excellent / 85 -100%

Field of Study: Mathematics Degree: 88 %

Tabary El-Hegaz Secondary School
2011

Certifications

Elance
Jun 2014

Certificate details

Elance

Jun 2014

N/A

N/A

N/A

Elance Mobilizer Egypt

Introduction to online work for freelancers.

Training and Courses

Training/Course Details

Excel Training Course

Apr 2015

Binary Egypt

Training on different excel skills.

Training/Course Details

Fundamentals of Human Resource Management

Mar 2017

Career Advancers

An effective explanation of the following: 1.Mission & Role of HR 2.Job Analysis 3.Recruitment, Hiring & Selection 4.Performance Appraisal 5.Compensation & Rewards/Benefits 6.Training & Development

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Last update was today

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Verified Badges

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Profile Skills and Keywords

Abu Dhabi Islamic Bank - EgyptAccountingAdministrationAnalyticalAnalytical SkillsBankingBusiness DevelopmentBusiness-orientedCollectionsCommerceCoordinatingCredit KnowledgeCredit RiskCustomer SatisfactionDetails-orientedElanceEnglishEthix Banking SystemExcel Training CourseFundamentals Of Human Resource ManagementHuman ResourcesIFERROR FunctionInitiativeLogistics And Supply ChainManagementMicrosoft ExcelMicrosoft OfficeMotivational QuotesOperations Officer Collection DepartmentOperations/ManagementPayroll DepartmentPrime Banking System For CardsPublishing And PrintingPurchasing/ProcurementReal Estate/Property ManagementRecruitment And StaffingSpreadsheetsStartupsStudent ActivitiesSupportiveTelecommunicationsThe Greek CampusTraining And CoachingVenture Capital CompaniesVlookup Function

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Tools and Technologies

Prime Banking System for cards

Prime Banking System for cards

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Vlookup Function

Vlookup Function

: Expert

: Extreme - I love it!

:

1-3 years

Ethix banking system

Ethix banking system

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Spreadsheets

Spreadsheets

: Advanced

: Extreme - I love it!

:

1-3 years

IFERROR function

IFERROR function

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Operations/Management

Operations/Management

: Expert

: Extreme - I love it!

:

1-3 years

Administration

Administration

: Expert

: Extreme - I love it!

:

1-3 years

Analytical Skills

Analytical Skills

: Expert

: Extreme - I love it!

:

1-3 years

Customer Satisfaction

Customer Satisfaction

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Coordinating

Coordinating

: Advanced

: Extreme - I love it!

:

1-3 years

Banking

Banking

: Advanced

: Medium

:

1-3 years

Collections

Collections

: Advanced

: High

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Business Development

Business Development

: Intermediate

: Extreme - I love it!

:

1-3 years

Credit Knowledge

Credit Knowledge

: Intermediate

: Medium

:

1-3 years

Credit Risk

Credit Risk

: Intermediate

: Medium

:

1-3 years

Telecommunications

Telecommunications

: Beginner

: Extreme - I love it!

:

Less than 1 year

Payroll Department

Payroll Department

: Beginner

: Extreme - I love it!

:

Less than 1 year

Recruitment and Staffing

Recruitment and Staffing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Purchasing/Procurement

Purchasing/Procurement

: Beginner

: Extreme - I love it!

:

Less than 1 year

Training and Coaching

Training and Coaching

: Beginner

: Extreme - I love it!

:

Less than 1 year

Real Estate/Property Management

Real Estate/Property Management

: Beginner

: Extreme - I love it!

:

Less than 1 year

Publishing and Printing

Publishing and Printing

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Logistics and Supply Chain

Logistics and Supply Chain

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Business-oriented, Initiative, Details-oriented, Supportive

Online Presence

www.linkedin.com/in/se3da

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