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Sarah samir Emam

Preschool English teacher at MFIS

Cairo, Egypt
  • GSM
  • Coaching
  • Managing People
  • sales &Marketing;
  • Education

Work Experience

  • Preschool English teacher at MFIS

    Aug 2016 to present · 1 Years 9 Months

  • Call center supervisor at Teleperformance

    Jan 2016 to Aug 2016 · 8 Months

  • Call Center Team leader at Xceed

    Nov 2006 to Dec 2015 · 9 Years 5 Months

Education

  • Bachelor of political sciences in Political sciences

    Cairo University - Egypt 2000 to 2005 · 5 Years

  • High School - Thanaweya Amma

    Elmohammadia experimental language school - Egypt 2000

Skills
Tools and Fields of Expertise

  • GSM
  • Coaching
  • Managing People
  • sales &Marketing;
  • Education
  • Education
  • Financial MGMT
  • Human resources

Languages

  • English

    Fluent

  • French

    Intermediate

Training & Certifications

  • Emotional intelligence

    Telecom Egypt · 2015

  • Creative problem solving & Decision - Making

    Ab& Associates-Egypt · 2012

  • Effective management skills

    AB& associates- Egypt · 2012

  • ICDL

    Ministry of comunication & information technology · 2009

  • ICCI Program

    Berlitz · 2006

  • Marketing

    Dale carnegie · 2006

  • Business correspondance

    Dale carnegie · 2006

  • call center Agents training Program

    Xceed Contact Center · 2006

  • World Class customer services & telesales for contact centers

    Dale carnegie · 2006

  •  Training at Alahram centre for political & Strategic studies

    Alahram centre for political & Strategic studies · 2006

  •  Training course for Malaysian studies for 2 weeks

    Malaysian studies center"Faculty of economics& political sciences" · 2005

  •  Training at Al-Hayat journal

    Al-Hayat journal · 2005

  • Leadership Workshop

    FEPS club"Alashanek ya balady association" · 2004