Basic Info

Shady mohamed

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales accountant ( part time ) at Elite international

Experience Details

Sales accountant ( part time )

Sales/Retail, Accounting/Finance

Experienced (Non-Manager)

-Identifies business opportunities by identifying prospects and evaluating their position In the industry; researching and analyzing sales options.
-Recording sells products and preparing customers’ accounts and weekly reports of sold quantity.
-Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
-Prepares reports by collecting, analyzing, and summarizing information.
Prepare price offer for the Potential customers.


Company Details

Elite international

Maadi, Cairo, Egypt

11-50 employees

Medical Devices and Supplies

N/A

Sep 2013 to present (3 years 3 months)
Call Center Agent at Mobinil

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

-Determines requirements by working with customers.
-Answers inquiries by clarifying desired information; researching, locating, and providing information.
-Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
-Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
-Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
-Maintains call center database by entering information.
-Updates job knowledge by participating in educational opportunities.
-Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Company Details

Mobinil

6th of October City, Egypt

More then 1000 employees

Telecommunications

N/A

Apr 2013 to Aug 2013 (4 months)
Sales coordinator at Farmasceinta body care products

Experience Details

Sales coordinator

Sales/Retail

Experienced (Non-Manager)

responsible for inventory.
Check expire date of the products. And ensure that all products are view in the stores.
Responsible for follow up the orders.
Responsible for the general appearance of the stores.
Ensure communication is effective throughout store & back to brand team.
Responsible for follow up and maximize sales rate.
Responsible for staff training and motivation and follow up sales reports.


Company Details

Farmasceinta body care products

Cairo, Egypt

101-500 employees

Wholesale Trade

N/A

May 2011 to Mar 2013 (1 year 10 months)
Accountant in auditing management at DR.CHabrawichi hospital

Experience Details

Accountant in auditing management

Accounting/Finance

Entry Level

• Auditing monetary expenses.
• Recording data in bank book & patients' journal book.
• Recording accounts payable in American journal.


Company Details

DR.CHabrawichi hospital

Giza, Egypt

More then 1000 employees

Healthcare and Medical Services

N/A

Feb 2009 to Mar 2011 (2 year 0 month)

Achievements


I have no monitoring to failed calls through work.


i achieve the sales target to 3 consecutive months plus other ten months.
I trained approximately 7 people from sales members.


Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Helwan University Cairo, Egypt

Not specified

N/A

GPA : 60.3 %

Helwan University Cairo
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Maadi School

Egypt

2003

A / Excellent / 85 -100%

N/A

El-Maadi School
2003

Training and Courses

Training/Course Details

customer service excellence

Nov 2012

elements training center

N/A

Training/Course Details

customer service training session

Oct 2013

etisal international company

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accountant In Auditing ManagementAccountingBusiness DevelopmentCall Center AgentCustomer ServiceCustomer Service ExcellenceCustomer Service Training SessionCustomer-orientedDo CalligraphyEnglishFinanceHard WorkerHealthcare And Medical ServicesI Completely Like To Interact With People And CustomersI Like To Help People As I Am Social And Good Listener.InsuranceInternet ApplicationsListen To MusicMedical Devices And SuppliesMicrosoft OfficeMicrosoft Operating SystemsOrganizerPlannerReading BooksRetailSalesSales Accountant ( Part Time )Sales CoordinatorSocialSupportTelecommunicationsWatching Romantic & Suspense MoviesWholesale Trade

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft operating systems

Microsoft operating systems

: Expert

: Extreme - I love it!

:

More than 7 years

internet applications

internet applications

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Fields of Expertise

sales

sales

: Advanced

: High

:

1-3 years

customer service

customer service

: Intermediate

: Extreme - I love it!

:

Less than 1 year

accounting

accounting

: Intermediate

: Medium

:

1-3 years

Key Skills

Planner, Hard worker, Customer-oriented, Organizer, Social

Online Presence

http://www.linkedin.com/profile/view?id=299446231&trk=nav_responsive_tab_profilehttps://www.facebook.com/shady.eltamemy

shady is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Shady's full profile and find more great talent and professionals to join your team.