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Elsayed Mohamed

Customer service specialist at TE Data

Shubra, Cairo, Egypt

Work Experience

  • Customer service specialistFull Time

    TE Data

    Jan 2017 - Present -8 yrs, 7 months

    Egypt , Cairo

    • Job Details:- Resolving product or service problems by clarifying the customer's complaint ; Maintains customer records by updating account information . - Handling customers by providing product and service information ; resolving product and service problems and opening customer`s account
  • customer service representative Full Time

    Vodafone

    Jan 2015 - Oct 2015 -9 months

    Egypt , Cairo

    • Job Details:- Resolving product or service problems by clarifying the customer's complaint ; Maintains customer records by updating account information . - Handling customers by providing product and service information ; resolving product and service problems and opening customer`s account
  • traineeInternship

    Misr Insurance Co.

    Egypt , Cairo

    • Job Details:- training for students to learn cycle and documents of insurance and accounting
  • Education

    • Bachelor's Degree in accounting

      Benha University

      Jan 2011 - Jan 2015 - 4 yr

    • High School - Thanaweya Amma

      Elnokrashy

      Jan 2011 

    Skills

    • Customer Service
    • Customer Service
    • Accounting
    • Internet searching
    • Time Management
    • Microsoft Office
    • Microsoft Word
    • Microsoft Excel
    • Internet
    • Microsoft Office
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Banking course

      Egyptian Banking Institution·2015
    • ICDL

      Benha university·2014
    • English course

      Berlitz·2014
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