SA
Sayed Ali
Resort Manager at Al Murjan Resort
Jeddah, Saudi ArabiaWork Experience
Al Murjan Resort
Sep 2024 - Present -10 months
Saudi Arabia
- Job Details:Oversee daily operations across all departments, including front office, housekeeping, food & beverage, and engineering, ensuring seamless guest experiences. Lead guest service initiatives, resolve complaints effectively, and manage the resort’s online reputation to enhance brand perception. Develop and manage budgets, control operational expenses, and implement revenue optimization strategies. Recruit, train, and mentor a high-performing team, fostering a culture of excellence and continuous improvement.
Rooms Division Manager - Acting Director of Operations
Le Meridien Jeddah
Feb 2014 - Jul 2024 -10 yrs, 5 months
Saudi Arabia
- Job Details:Managed all aspects of the rooms division, developed and implemented annual budgets, and collaborated with other departments to achieve goals.
Le Meridien Jeddah
Aug 2010 - Jan 2014 -3 yrs, 5 months
Saudi Arabia
- Job Details:Managed front office operations, ensuring high standards of guest service and satisfaction.
Assistant Front Office Manager
Le Meridien Jeddah
Aug 2008 - Aug 2010 -2 yrs
Saudi Arabia
- Job Details:Assisted in managing front office operations and guest services.
Education
Bachelor's Degree in Italian
Ain Shams University (ASU)Jan 1998 - Jan 1998 - 0 Month
High School
Santa Fatima College Language SchoolJan 1980 - Jan 1994 - 14 yr
Skills
- Microsoft Office (Word, Excel, Internet)
- opera
- Fidelio Front Office Software
- Lotus C.C Mail
- outlook exchange
- Creative
- dynamic
- Hard Worker
- Active
- Well-Organized
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Languages
Arabic
FluentEnglish
FluentItalian
FluentFrench
Intermediate