SA

Sayed Ali

Resort Manager at Al Murjan Resort

Jeddah, Saudi Arabia

Work Experience

  • Resort Manager

    Al Murjan Resort

    Sep 2024 - Present -10 months

    Saudi Arabia

    • Job Details:Oversee daily operations across all departments, including front office, housekeeping, food & beverage, and engineering, ensuring seamless guest experiences. Lead guest service initiatives, resolve complaints effectively, and manage the resort’s online reputation to enhance brand perception. Develop and manage budgets, control operational expenses, and implement revenue optimization strategies. Recruit, train, and mentor a high-performing team, fostering a culture of excellence and continuous improvement.
  • Rooms Division Manager - Acting Director of Operations

    Le Meridien Jeddah

    Feb 2014 - Jul 2024 -10 yrs, 5 months

    Saudi Arabia

    • Job Details:Managed all aspects of the rooms division, developed and implemented annual budgets, and collaborated with other departments to achieve goals.
  • Front Office Administrator

    Le Meridien Jeddah

    Aug 2010 - Jan 2014 -3 yrs, 5 months

    Saudi Arabia

    • Job Details:Managed front office operations, ensuring high standards of guest service and satisfaction.
  • Assistant Front Office Manager

    Le Meridien Jeddah

    Aug 2008 - Aug 2010 -2 yrs

    Saudi Arabia

    • Job Details:Assisted in managing front office operations and guest services.
  • Education

    • Bachelor's Degree in Italian

      Ain Shams University (ASU)

      Jan 1998 - Jan 1998 - 0 Month

    • High School

      Santa Fatima College Language School

      Jan 1980 - Jan 1994 - 14 yr

    Skills

    • Microsoft Office (Word, Excel, Internet)
    • opera
    • Fidelio Front Office Software
    • Lotus C.C Mail
    • outlook exchange
    • Creative
    • dynamic
    • Hard Worker
    • Active
    • Well-Organized
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • Italian

      Fluent
    • French

      Intermediate
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