Basic Info

Shaimaa saied

8 years

Giza, Egypt

Master's Degree

Experienced

Work Experience

Customer Center Senior Representative at Orange

Experience Details

Customer Center Senior Representative

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Orange

Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2008 to present (9 years 5 months)
Airport Services Agent at Qatar Airways

Experience Details

Airport Services Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Qatar Airways

Qatar

N/A

Airlines/Aviation

N/A

Oct 2006 to Oct 2007 (1 year)
Customer Center Agent at Cable Network Egypt

Experience Details

Customer Center Agent

Customer Service/Support

Entry Level

N/A


Company Details

Cable Network Egypt

Egypt

101-500 employees

Telecommunications, Entertainment

N/A

Aug 2004 to Oct 2005 (1 year 2 months)

Education

Technical Diploma in e-marketing

Education Details

Technical Diploma

e-marketing

E-Marketing Egypt, Egypt

Not specified

• SEO &SEM • Social Networks Marketing • Google Adwords • Online B2B Marketplace

course included making a project about creating emarketing plan for a business

E-Marketing Egypt
2015 - 2015
MBA in MARKETING

Education Details

MBA

MARKETING

ESLSCA, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ESLSCA
2012 - 2014
Bachelor's Degree in Tv and radio

Education Details

Bachelor's Degree

Tv and radio

Faculty of mass communication, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of mass communication
1999 - 2003
College Diploma in thanawyia amma

Education Details

College Diploma

thanawyia amma

Orman Experimnetal Language School, Egypt

A / Excellent / 85 -100%

N/A

N/A

Orman Experimnetal Language School
1997 - 1999
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman Experimental Language School

Egypt

1999

A / Excellent / 85 -100%

N/A

Orman Experimental Language School
1999

Certifications

Certificate details

• Negotiation Essentials: Persuading

Sep 2012

N/A

N/A

N/A

orange.skillport.com

N/A

Certificate details

Getting Results without Direct Authority: Building Relationships and Credibility

May 2014

N/A

N/A

N/A

orange.skillport.com

e-learning

Training and Courses

Training/Course Details

sales academy

Feb 2013

Mobinil sales academy

N/A

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AirlinesAirport Services AgentAnalyticalArabicAviationBusiness DevelopmentCreativeCustomer Center AgentCustomer Center Senior RepresentativeCustomer ServiceDetails-orientedE-marketingEnglishEntertainmentGetting Results Without Direct Authority: Building Relationships And CredibilityHard WorkerInternetMARKETINGMBAMOVIESMicrosoft WindowsPersistentRetailRetail SalesRunningSalesSales AcademySupportSwimmingTelecommunicationsThanawyia AmmaTravellingTv And Radio Negotiation Essentials: Persuading

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

3-5 years

:

:

:

Fields of Expertise

retail sales

retail sales

: Advanced

: High

:

1-3 years

customer service

customer service

: Advanced

: Medium

:

5-7 years

Key Skills

Analytical, Hard worker, Creative, Details-oriented, Persistent

Online Presence

https://www.facebook.com/#!/sawadien

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