SU
sasuke uchiha
IT Support Officer at Computech
Cairo, EgyptWork Experience
Computech
May 2021 - Present -4 yrs
Egypt
- Job Details:Diagnosed and repaired hardware and software issues, ensuring optimal system performance. Installed and configured Windows & macOS operating systems, improving workflow efficiency. Provided onsite and remote support to clients, reducing system downtime by 30%. Performed network troubleshooting and setup, enhancing connectivity and security. Assisted in hardware upgrades and data recovery, ensuring smooth operations for clients. Provided comprehensive IT support for individuals and businesses, specializing in PC and laptop maintenance.
Technical Support & Maintenance Specialist
Freelance / Self-Employed
May 2018 - May 2023 -5 yrs
Egypt
- Job Details:Provided comprehensive IT support for individuals and businesses, specializing in PC and laptop maintenance. Designed logos and advertisements for clients, delivering high-quality branding solutions.
Education
Bachelor's Degree in Documentation & Information
Jan 2016 - Jan 2021 - 5 yr
Skills
- Technical Support
- Hardware Troubleshooting
- Software Installation
- Windows OS
- MacOS
- Network Troubleshooting
- Graphic Design
- Data recovery
- c# Programming
- Problem-Solving
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Languages
English
FluentArabic
Fluent