Basic Info

Sara mahsoub

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Sales associate at ACE hardware EGYPT

Experience Details

Sales associate

Sales/Retail

Experienced (Non-Manager)

• Job Duties:
1. Welcome customers to the store and answer their queries.
2. Ensuring high levels of customer satisfaction through excellent sales service.
3. Assessing customers’ needs and providing assistance and information on product features
4. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
5. Remain knowledgeable on products offered and discuss available options.
6. Cross sell products.
7. Build productive trust relationships with customers.
8. Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).
9. Stay up-to-date with product features and maintain our store’s visual appearance in high standards.
10. Able to promptly resolve customer complaints and turning a frustrated customer into a happy customer.
11. Assist in ensuring that the product presentation area is clean and organized.
12. Order stock, stock shelves and even manage inventory.

13. Put a price on products, as well as update shelves if the price of any item changes, or when new products come in.
14. Report problems and discrepancies to the supervisor.
15. Discuss quality, type and number of merchandise required for a particular purchase.
16. Direct customers by escorting them to counters and racks, as well as suggesting items they could buy.
17. Stock shelves with merchandise.


Company Details

ACE hardware EGYPT

Cairo, Egypt

101-500 employees

Retail, Automotive

http://www.acehardware.com.eg/

Oct 2016 to Jul 2017 (9 months)

Education

Technical Diploma in human resources

Education Details

Technical Diploma

human resources

The American University in Cairo (AUC), Egypt

Not specified

strategic management ,recruitment and placement ,training and development , compensation and benefits ,emplyee and labor Reclations ,HRIS

N/A

The American University in Cairo (AUC)
2017 - 2018
Bachelor's Degree in faculty of commerce

Education Details

Bachelor's Degree

faculty of commerce

Cairo University, Egypt

C / Good / 65 - 75%

accounting ( CMA , costs ,finance,taxes ) human resources , mangment , statistics,

N/A

Cairo University
2013 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elkawmia

Egypt

2012

A / Excellent / 85 -100%

N/A

Elkawmia
2012

Certifications

Certificate details

Strategic Management

Oct 2017

B

N/A

N/A

The American Univesity in cairo

N/A

Training and Courses

Training/Course Details

Operation HR work shop

Oct 2017

EBS

Operation HR work shop includes: ( practical job analysis and job description design- use competency model on all company divisions and all functional levels - CPI workshop – NEO policy workshop – training needs analysis workshop – 60 seconds problems –performance management workshop – promotion policy workshop )

Training/Course Details

Customer service

May 2017

Masader for international trading company

N/A

Training/Course Details

Power Tools Training

Apr 2017

BOSCH POWER TOOLS

N/A

Training/Course Details

ICDL course

Jun 2016

British Institute

N/A

Jobseeker photo

Profile Skills and Keywords

ArabicAutomotiveBusiness DevelopmentCommunicate With PeopleCooperationCustomer ServiceEnglishFaculty Of CommerceHard WorkerHuman ResourcesICDL CourseImproving My SkillsInternet SearchLeaderLearning And DevelopmentMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOperation HR Work ShopOrganizerPlannerPower Tools TrainingProblem SolverRetailSalesSales AssociateStrategic ManagementTeamworkThe ChallengeWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

Less than 1 year

Internet Search

Internet Search

: Intermediate

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Sales

Sales

: Intermediate

: Medium

:

Less than 1 year

HUMAN RESOURCES

HUMAN RESOURCES

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Organizer, Problem Solver

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