SARA MAGDI
Customer executive legal enforcement quality at HSBC eletronic data delivery service
Hadayek Alahram, Giza, EgyptWork Experience
Customer executive legal enforcement qualityFull Time
HSBC eletronic data delivery service
Jul 2016 - Present -9 yrs, 1 month
Egypt , Giza
- Job Details:- Maintaining the team's quality -Providing support and training to new joiners. -Support achievements of team objectives and motivate them. - All assigned tasks werw accurately done respecting deadlines. -Being delegate for the team manager for 3 months with no fail.
Customer executive legal enforcementFull Time
HSBC eletronic data delivery service
Jan 2013 - Jul 2016 -3 yrs, 6 months
Egypt , Giza
- Job Details:- Performing daily, weekly and monthly reports (Overtime sheet, Dashboard, daily capacity, Volumes and Quality).
Customer executive checkbook orderFull Time
HSBC eletronic data delivery service
Mar 2012 - Jan 2013 -10 months
Egypt , Giza
- Job Details:-Handling inquires from the treasury, responding to the branch request . -Providing training for the team members and new joiners.
AdministrativeFull Time
HIPERCOM
Aug 2011 - Mar 2012 -7 months
Egypt , Giza
- Job Details:-Phone screening and handling interviews in english and french. -Data entry for the flyers of international markets.
Education
Bachelor's Degree in translation
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
Bachelor's Degree in French language
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Sacre Coeur GhamraJan 2011
Verified Badges
General Abilities Badges:
Languages
Arabic
FluentEnglish
FluentFrench
FluentSpanish
Intermediate
Training & Certifications
Project management PMP
Orthodox cathedral·2016English conversation
British council·2013ICDL International Computer Driving Licence
European Computer Driving Licence Foundation·2009Diplome D'études En Langue Française DELF B1
Commission nationale DELF DALF - Langue française - CIEP ·2006