Basic Info

Sarah Wafa

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Project Admin at Teleperformance Egypt

Experience Details

Project Admin

Administration

Experienced (Non-Manager)

• Creating and sending Global Project Reports
• Responsible for health insurances, contracts and allowances
• Supervising and requesting facility maintenance around the project
• Organizing business travels, hotel and flights bookings and visa appointments for staff
• Responsible for purchase orders
• Responsible for payment requests
• Coordinating and setting up meetings
• Updating and maintaining the holiday, absence and training records of staff
• Maintain Daily attendance and annual records for staff
• Making arrangements for clients and visitors
• Arranging Second interviews and phone screening

• Responsible for Internal project’s events around the year
• Coordination between Project and Departments


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Jun 2012 to present (4 years 6 months)
Project Admin at Teleperformance Egypt

Experience Details

Project Admin

Administration

Experienced (Non-Manager)

• Creating and sending Global Project Reports
• Responsible for health insurances, contracts and allowances
• Supervising and requesting facility maintenance around the project
• Organizing business travels, hotel and flights bookings and visa appointments for staff
• Responsible for purchase orders
• Responsible for payment requests
• Coordinating and setting up meetings
• Updating and maintaining the holiday, absence and training records of staff
• Maintain Daily attendance and annual records for staff
• Making arrangements for clients and visitors
• Arranging Second interviews and phone screening

• Responsible for Internal project’s events around the year
• Coordination between Project and Departments


Company Details

Teleperformance Egypt

Egypt

N/A

Telecommunications

N/A

Jun 2012 to present (4 years 6 months)
Senior Workforce Analyst at Teleperformance Egypt

Experience Details

Senior Workforce Analyst

Business Development

Manager

• Managing Team of 6 Analysts
Real Time Analysis on a daily basis to ensure employee schedule adherence and management and tracking of off-line exceptions
• Ensuring up to date intra-day forecasts and accuracy in shrinkage calculations which aid local MIS
• Providing Analysis and studies according to the project demands
• Providing on spot solutions to business problems


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Oct 2011 to May 2012 (7 months)
Workforce Analyst at Teleperformance Egypt

Experience Details

Workforce Analyst

Business Development

Experienced (Non-Manager)

• Variance reporting to clients, to enable them to make timely decisions about planned off line activities and outages


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Mar 2011 to Jan 2012 (10 months)

Achievements


Commitment Teleperformance Value Pin


Member of Student union, year book editor

Education

BA in English Language and Literature

Education Details

BA

English Language and Literature, General

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ramses College for Girls, ex american college

Egypt

2004

B / Very Good / 75 - 85%

N/A

Ramses College for Girls, ex american college
2004

Certifications

TOEFL
Oct 2012

Certificate details

TOEFL

Oct 2012

567 out of 677

N/A

N/A

AMIDEAST

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdminstrationAnalysisAnalyticalBusinessBusiness-orientedCommunicatorEnglishEnglish Language And LiteratureFrenchGeneralMicrosoft OfficeOrganizerProblem SolverProject AdminRecruitmentSAPSenior Workforce AnalystTOEFLTelecommunicationsTeleperformance EgyptWorkforce Analyst

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

SAP

SAP

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Analysis

Analysis

: Expert

: Extreme - I love it!

:

1-3 years

adminstration

adminstration

: Advanced

: High

:

1-3 years

recruitment

recruitment

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Analytical, Business-oriented, Communicator, Organizer, Problem Solver

Like Sarah`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Sarah's full profile and find more great talent and professionals to join your team.