SG

Sarah Abdel Halim Gaafar

Customer Service Representative at VF Egypt/ Visa Appointment Center

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service RepresentativeFull Time

    VF Egypt/ Visa Appointment Center

    Apr 2012 - Present -13 yrs, 3 months

    Egypt , Cairo

    • Customer service representativeFull Time

      VF Egypt (Wasla Outsourcing)

      Jun 2008 - Apr 2012 -3 yrs, 10 months

      Egypt , Cairo

      • Customer service representativeFull Time

        B-Tech (Wasla Outsourcing)

        Feb 2008 - Jun 2008 -4 months

        Egypt , Cairo

        • HR screeningFull Time

          Vodafone Egypt

          Jan 2008 - Feb 2008 -1 month

          Egypt

          • Job Details:Performing English interviews over the telephone & schedualing for his technical (IQ) test if such test needed for the applied job

          • Education

          • BSc in Science

            Ain Shams University (ASU)

            Jan 2002 - Jan 2006 - 4 yr

          • High School - Thanaweya Amma

            St. Fatima School

            Jan 2002 

          Skills

          • Microsoft Excel
          • Internet
          • Customer Service
          • Microsoft Word
          • Microsoft Powerpoint
          • Hand made work
          • Telesales

          Languages

          • English

            Fluent

          • Arabic

            Fluent

          Training & Certifications

          • Empolyee of the Month

            Vodafone·2011

          • Performance Recognition

            Vodafone·2011

          • Empolyee of the Month

            Vodafone·2011

          • Fire Marshal

            GTSC·2009

          • Empolyee of the Month

            Vodafone·2008

          • Empolyee of the Month

            Wasla contact center·2008

          • Graduate Resource Program in Customer Service

            Future Generation Foundation (FGF)·2007

          • Basic Business Skills Acquisition Program (BBSA).

            Future Generation Foundation (FGF)·2007

          • Dale Carnegie Training

            Future Generation Foundation (FGF)·2007

          • Berlitz Certificate

            Berlitz·2007

          • BBSA

            FGF·2007
          Share this Profile