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Sara Mohammed Hefni

Administration

Maadi, Cairo, Egypt

Work Experience

  • TicketingFull Time

    Travel Yalla

    Sep 2019 - Dec 2020 -1 yr, 3 months

    • Flight Support AgentFull Time

      Almosafer

      Nov 2017 - Jul 2019 -1 yr, 8 months

      Egypt , Cairo

      • Customer Service RepresentativeFull Time

        Vodafone International

        Nov 2016 - Jan 2018 -1 yr, 2 months

        Egypt , Cairo

        • Sales CoordinatorFull Time

          Blom Bank

          Oct 2015 - Oct 2016 -1 yr

          Egypt , Cairo

          • Job Details:- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information - Responding to complaints from customers and give after-sales support when requested - Handle the processing of all orders with accuracy and timeliness - Inform clients of unforeseen delays or problems

          • Education

          • Bachelor's Degree in Faculty of Arts

            Cairo University (CU)

            Jan 2008 - Jan 2012 - 4 yr

          • High School - Thanaweya Amma

            Zahraa Helwan

            Jan 2008 

          Skills

          • Customer Service
          • Administration
          • Social Media
          • Microsoft Word
          • Microsoft Excel
          • Marketing
          • Telesales

          Languages

          • English

            Advanced

          • Spanish

            Advanced

          Training & Certifications

          • E-marketing

            E-marketing Egypt ·2017

          • DELE

            Cervantes Institute·2017
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