
Sarah Mohamed Adel
Customer Support Representative at Teleperformance - Egypt
Hadayek Alahram, Giza, EgyptWork Experience
Admin AssistantFull Time
Aug 2018 - Aug 2021 -3 yrs
Egypt , Giza
- Job Details:• Greet and welcome guests as soon as they arrive at the office. And direct visitors to the appropriate person and office • Answer, screen and forward incoming phone calls • Receive, sort and distribute daily mail/deliveries • Maintain office security by controlling access via the reception desk • Order office supplies and keep inventory of stock. placing and expediting orders for supplies; verifying receipt of supplies Update calendars and schedule meetings • Perform other clerical duties such as filing, photocopying, transcribing and faxing • Develop and maintain a filing system • Implement and monitor programs as directed by management and see the programs through to completion Keep updated records of office expenses and costs. • Submit and reconcile expense reports • Coordinate maintenance to office equipment; calling for repairs • Assist in the on-boarding and departure of employees. • Assist in training staff members and new hires Assist other team members and the Local Office Manager as required • Assisting with HR work.
Administrative AssistantFull Time
Soliman, Hashish & Partners
Mar 2017 - Jul 2018 -1 yr, 4 months
Egypt , Giza
- Job Details:Filing, receiving calls, setting meetings, calculating expenses, taking care of the office needs, & responsible for everything in the office.
Order Processing AgentFull Time
Centro Global Solutions
Apr 2016 - Feb 2017 -10 months
Egypt , Cairo
- Job Details:Following up on the faxes that were sent to doctor’s office and updating patients with the status of their order. I also Assisted in training new batches for almost a year.
Education
Bachelor's Degree in Accounting
Modern Academy in Maadi (MAM)Jan 2010 - Jan 2014 - 4 yr
High School - Thanaweya Amma
sinai schoolJan 2010
Skills
Languages
English
FluentArabic
Fluent
Training & Certifications
Communication & Presentation Skills, Report Writing, Time Management, Customer Facing
Egyptian Company For Training Consultation Technology·2013Financial Accounting
The Egyptian Institute For Accountants & Auditors·2013Internet & Computing Core Certification (IC3)
Certiport·2013Principle of Banking Certificate
Egyptian Banking Institute·2012