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Sara Abdelhameed

Global IT Project Manager

Dubai, United Arab Emirates

Work Experience

  • Manager, Global IT Projects & Business SolutionsFull Time

    Kerzner International Management

    Apr 2016 - Present -9 yrs, 2 months

    United Arab Emirates , Dubai

    • Job Details:Global IT Project Manager, I oversee 360-degree full cycle projects and direct the project team(s) comprised of business stakeholder(s), third party vendor(s) implementation partner team members. The position comes with a tremendous responsibility, accountability, ownership and authority for all projects running globally across resorts Worldwide. Responsibilities include project governance, oversight, scope, economics and resourcing across multiple projects and work streams. Moreover, following PMI Methodologies best practices in day-to-day operation including: o Communication, Communication and more Communication o Schedule management: including resource planning, sequencing of tasks, estimating, identifying dependencies, and tracking procedures o Scope management: including project initiation, scope planning, definition and change control procedures and approvals o Cost management: resource planning, cost estimation, budgeting and control activities o Risk Management: risk planning, identification, mitigation, and remediation o Quality management: responsibility for project deliverables including quality control o Documentation: Manage product documentation process and ensure completeness o Oversight and management of scope creep and resolution o Management of key project team meetings, follow-up on action items and delivery date milestones o Advanced skills in financial management and budgeting o Planning, market analysis, intimation to vendors interested in bidding to the tender o Tender bidding, Bid evaluation(technical/commercial), technical/price comparison and awarding tender
  • Asst. Manager, IT ProjectsFull Time

    Atlantis The Palm, Dubai

    Feb 2014 - Mar 2016 -2 yrs, 1 month

    United Arab Emirates , Dubai

    • Job Details:The role required managing and analyzing the feasibility of creating new systems and enhancing existing ones. This is done through developing requirements and ensuring the system design fits the needs of the end users. Key Responsibilities: o Managing full lifecycle projects o Managing project scope, budget, and client expectations; primary client contact once engaged o Work collaboratively with business and technical to identify impacts to business process and systems through analysis of new requirements o Write functional specifications to document business requirements in terms technical teams understand o Serve as liaison between users, vendors, and technical groups to resolve complex issues o Perform testing activities including construction of test plans, documenting the expected results and the validation of test results o Communicate and document system changes to the business, including translating system functionality into business relevant language o Summarize written findings, publicize results and engage with senior leadership as appropriate
  • Internal Communications Specialist (Intranet)Full Time

    Vodafone Egypt

    Mar 2009 - Aug 2012 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:We seek employee satisfaction & adaptability to organizational changes, having the sense of helping to increase awareness. Heavily involved in all coordination &execution, marketing activities &events. Tracking competitions &preparing regular online channels reports. Coordinating with departmental stakeholders to ensure internal awareness campaigns execution, timely delivery of materials. Conducting client meetings, understanding what their needs are &look at ways of supporting their campiagns using different channels. Key Responsibilities: • Intranet Portal Administration , the Intranet serves 6,500 employees; every department aligns with our team before launching any content on the intranet. Here under more details on key activities: o Develop online interfaces that maximize delivery of value to the organization. o Intranet Content Management “intranet.vodafone.com.eg” o Internal Communications team representation on cross-functional projects; o Ensure that brand objectives are implemented in an integrated and consistent manner o Provide online expertise to internal clients; o Initiate, plan, and execute projects, including channel development support o Introduce and execute initiatives that support the broader organizational strategies • Management of Vodafone Egypt’s online channels including: o Survey Systems o SharePoint Administration o Desktop News Ticker o Desktop Message Pop-up Alert o Initiating new innovative tools that drive simplicity to business • Expert in tool mining & getting the best, new innovative tools that help in moving our business fast & forward. • Key projects include: o Ramadan internal branding & Online Channels Communications. o Vodafone Communities (similar to Face book for employees) Launch in local market o Vodafone Egypt’s Weekly Newsletter upgrading to SharePoint o Intranet Revamping process o Human Resources Mobile Application for Vodafone employees. o Vodafone’s Family Day Event o Strategy Road show o CEO Communications
  • Education

    • Masters, IT Software Engineering in IT

      Nile University (NU)

      Jan 2010 - Jan 2012 - 2 yr

    • High School - Thanaweya Amma

      KIS

      Jan 2004 

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • PRINCE2 Foundation

      Axelos·2017
    • PRINCE2 Practitioner

      Axelos·2017
    • Train the Trainer

      Spearhead Training ·2011
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