
SaRa YasSeR
Front Office Executive at Tolip Hotel
EgyptWork Experience
Tolip Hotel
Jan 2023 - Present -1 yr
Egypt
- Job Details:Provide comprehensive information about the hotel's facilities and available services. Manage the daily room register and coordinate with the reservations department. Provide daily reports to management on guest activity. Support the room service and restaurant teams in coordinating customer requests.
Sheraton Hotel
Jan 2022 - Dec 2022 -11 months
Egypt
- Job Details:Greet guests and complete check-in procedures quickly and efficiently. Address customer feedback and work to improve their experience. Collaborate with the housekeeping and maintenance departments to ensure guest comfort. Train new staff on reception and service procedures.
Steigenberger Hotel
Jan 2021 - Dec 2021 -11 months
Egypt
- Job Details:Greet guests of Arab and foreign nationalities and accurately record their information. Handle inquiries and resolve problems in a professional manner. Coordinate group bookings for conferences and events.