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SaRa YasSeR

Front Office Executive at Tolip Hotel

Egypt

Work Experience

  • Front Office Executive

    Tolip Hotel

    Jan 2023 - Present -1 yr

    Egypt

    • Job Details:Provide comprehensive information about the hotel's facilities and available services. Manage the daily room register and coordinate with the reservations department. Provide daily reports to management on guest activity. Support the room service and restaurant teams in coordinating customer requests.
  • Front Office Executive

    Sheraton Hotel

    Jan 2022 - Dec 2022 -11 months

    Egypt

    • Job Details:Greet guests and complete check-in procedures quickly and efficiently. Address customer feedback and work to improve their experience. Collaborate with the housekeeping and maintenance departments to ensure guest comfort. Train new staff on reception and service procedures.
  • Front Office Executive

    Steigenberger Hotel

    Jan 2021 - Dec 2021 -11 months

    Egypt

    • Job Details:Greet guests of Arab and foreign nationalities and accurately record their information. Handle inquiries and resolve problems in a professional manner. Coordinate group bookings for conferences and events.
  • Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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