Sara Sayed hassan

Front Office Executive

• Job Details:handled guest check-ins and check-outs efficiently. responded to guest inquiries via phone and in person, providing accurate information. managed bookings and maintained accurate records in the hotel’s system. assisted in resolving guest complaints and ensured customer satisfaction. supported the front desk team with daily operations.

host

• Job Details:greeted and welcomed guests, ensuring an excellent dining experience. managed table reservations and seating arrangements to optimize restaurant capacity. coordinated with restaurant staff to meet guest expectations. addressed guest inquiries and resolved complaints promptly.