SE
Sara Elsaeed
receptionist & marketing assistant at celia aesthetic clinic
Dubai, United Arab EmiratesWork Experience
receptionist & marketing assistant
celia aesthetic clinic
May 2023 - Present -2 yrs, 1 month
- Job Details:- welcomed and assisted patients with appointment bookings and service inquiries. - coordinated with doctors and specialists to manage scheduling and patient flow. - created promotional offers for both new and existing clients for treatments like laser, dermal fillers, dental services, and cosmetic surgeries. - managed whatsapp and instagram messages, ensuring timely and professional responses. - supported marketing campaigns and client retention strategies.
customer service & administrative coordinator
medprime clinic
May 2021 - May 2023 -2 yrs
- Job Details:- handled incoming calls, patient follow-ups, and appointment reminders. - assisted with clinic operations and collaborated with medical staff. - maintained accurate patient records and ensured gdpr compliance.
call center agent (customer service)
etisalat egypt
May 2020 - May 2021 -1 yr
Egypt
- Job Details:- resolved customer issues with billing, services, and technical support. - maintained a high satisfaction rating through active listening and problem-solving.
Education
Bachelor's Degree in commerce
Zagazig University (ZU)Jan 2020