Sara Ashraf Eldesouki

Head of Partner Success & Projects Management - Global Ministries DepartmentFull Time

• Job Details:• Onboarding millions of users in major e-learning ministerial projects across Pakistan, Tunisia, and Thailand, including projects supported by substantial funding from the World Bank. •Established successful partnerships with educational institutions across 30+ countries, including universities in Africa and schools in Japan, Qatar, and Turkey. •Successfully executed a $4 million software development project using Agile methodologies. •Led and managed global cross-functional teams of 25+ members across 15+ countries, delivering exceptional results. •Coordinating with the R&D team to monitor development requests according to the clients needs. •Providing expert pre-sales support by identifying and recommending suitable solutions based on client needs. •Developing and executing comprehensive project plans to ensure timely delivery and meet key performance indicators. •Measuring and reporting on project performance using key metrics and analytics. •Ensuring legal compliance, mitigate risks, and facilitating execution by aligning contractual terms with projects’ objectives. •Responsible for engaging success partners in the Middle East, Africa and India. (Ministeries of Education) •Implement the policies and procedures required to bring success partners onboard and online in the stipulated timeframe. • Identify and define project specifications and requirements, and coordinate with relevant divisions to ensure technical feasibility. •Maintain a high level of process quality and consistency as well as an excellent relationship with the success partners. • Continuously review and improve the client onboarding process and service delivery experience. • Assist participants to quickly identify potential issues and escalate them appropriately to ensure the best possible experience. • Work closely with Customer Success Managers in monitoring the activation process, and ensuring our organisations stay on track with their success milestones. • Recommend e-learning solutions based on identified learning needs and task analysis.

Technology teamleader - PM - ICT InstructorFull Time

• Job Details:-Teaching integrated ICT courses at KHAS -eResources administrator (Think Central & A-Z learning) -Academic Assessment Coordinator (international tests like CAT4 and MAP in addition to planning and coordinating internal school's tests) -Preparing Data Analysis and helping teachers in customizing students' learning growth/progress plans. -iCampus SIS main administrator(Establishing grading books and skill reports elements for the whole school) -Assisting educators in the use of educational technologies

IT Support Admin - IGCSE InstructorFull Time