Sangeetha Sivashankar

Portal Management

• Job Details:Worked as back end support for online food delivery websites in Dubai and Saudi Arabia, specifically for Talabat, Careem, Deliveroo, Zomato, Uber, Jahez, WSSL, Hungerstation, and Marsool. Utilized Jira software to manage item availability in the kitchen, created and updated the menu, addressed rejections, managed brand openings and closings, oversaw restaurant inventory, collaborated with restaurants, provided assistance for customer satisfaction, partnered with aggregators, documented technical glitches, and conducted training sessions.

Medical Claims Processor

• Job Details:Submission and re-submission of medical claims, cold calling medical centers, explaining the medical billing process, managing customer requests, doing insurance empanelment, and maintaining records.

Account Receivable Analyst

• Job Details:Maximizing collection and timely reimbursement, reviewing provider claims, following up on payments, appealing claims, analyzing issues, and managing denials.