
Sandy Mahmoud Gamal
Customer Service Agent
Nasr City, Cairo, EgyptWork Experience
Customer Service AgentFull Time
Teleconnect Contact Center
Mar 2010 - Sep 2010 -6 months
Egypt , Cairo
- Job Details:• Responsible for P&G HR department, helping candidates who want to join P&G by telling them the whole process about how to apply. • Solving any problem with P&G website. • Handling incoming calls from high educated candidates and technicians. • Making outbound calls to confirm date and time for candidates who have an interview. • Sending daily reports about yesterday performance, inbound details and outbound calls to P&G.
Education
BA in Faculty of Arts
Ain Shams University (ASU)Jan 2004 - Jan 2008 - 4 yr
High School - Thanaweya Amma
El Tagrebeya El MowahadaJan 2004
Achievements
** Holder of the first place in the Graduation Project.
Languages
English
FluentArabic
Fluent
Training & Certifications
Web Designer
Itdata·2012BBSA ( FGF )
Berlitz·2009ICDL
Select Center·2009