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Sandy Mahmoud Gamal

Customer Service Agent

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service AgentFull Time

    Teleconnect Contact Center

    Mar 2010 - Sep 2010 -6 months

    Egypt , Cairo

    • Job Details:• Responsible for P&G HR department, helping candidates who want to join P&G by telling them the whole process about how to apply. • Solving any problem with P&G website. • Handling incoming calls from high educated candidates and technicians. • Making outbound calls to confirm date and time for candidates who have an interview. • Sending daily reports about yesterday performance, inbound details and outbound calls to P&G.
  • Education

    • BA in Faculty of Arts

      Ain Shams University (ASU)

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Thanaweya Amma

      El Tagrebeya El Mowahada

      Jan 2004 

    Achievements

    ** Holder of the first place in the Graduation Project.

    Skills

    • Microsoft Office
    • Adobe Photoshop
    • Adobe Flash
    • Web Design
    • Customer Service
    • Adobe illustrator

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Web Designer

      Itdata·2012
    • BBSA ( FGF )

      Berlitz·2009
    • ICDL

      Select Center·2009
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