SF

Sana Mahmoud Fahmy

Customer Support Representative at Cleajour Company

Heliopolis, Cairo, Egypt

Work Experience

  • Customer Support Representative

    Cleajour Company

    Aug 2023 - Present -2 yrs

    • Job Details:Communicate with clients, address inquiries, and resolve any issues that may arise. Persuades customers to purchase products and ensures follow-up.
  • Team Leader / Moderator

    New Star Import & Export Company

    Aug 2020 - Aug 2023 -3 yrs

    • Job Details:Responded to customer inquiries and provided product information. Built strong client relationships and resolved customer issues. Fostered teamwork and adaptability within the work environment.
  • Insurance Sales Representative

    Delta Life Insurance

    Aug 2019 - Aug 2020 -1 yr

    • Job Details:Promoted insurance policies and successfully persuaded clients to purchase coverage. Demonstrated strong communication and negotiation skills.
  • Trainee Lawyer

    Eladl International Law Office

    Aug 2018 - Aug 2019 -1 yr

    • Job Details:Attended court sessions and visited government offices to initiate legal cases. Handled paperwork for social insurance and company registration.
  • Skills

    • Team Building
    • Problem Solving
    • Sales & Persuasion
    • Working under pressure

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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