Basic Info

Samir madkour

More than 15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Senior Account Manager at Etisalat Data Solution

Experience Details

Senior Account Manager

Sales/Retail

Manager

- Evaluate on-the-job performance of sales team
- Organize sales staff schedules
- Assist sales staff in achieving sales targets
- Handle customer complaints, questions and issues
- Attend tenders
- Managing the work of account executives
- Communicate with the project management team to ensure and follow up on project plans effectiveness and implementation schedule to maintain customer satisfaction.
- Delivering sales presentations to high-level executives
- Keep continuous relations with customers to achieve high customer satisfaction
- Gather all updated market data and accurate customer feed-back information to ensure that all developed sales plans are covering market needs
- Achieving sales targets
- Attending clients meeting
- Strong selling skills in large accounts as well as sound knowledge and experience in selling complex IT solutions, managed all governmental, educational, embassies and health care accounts.
- Increase company existence in market especially in governmental area and embassies.


Company Details

Etisalat Data Solution (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.etisalatdata.eg

Jun 2007 to present (10 years 1 month)
Relationship Manager at NSGB

Experience Details

Relationship Manager

Banking

Experienced (Non-Manager)

- RM Relationship Manager in Retail Banking
- Selling Auto Loan in Retail Banking Group
- Evaluating Sales Team Performance at Agencies’ Cars
- Networking ability to manage interdepartmental deliverables and presentation skills
- Preparing all Daily & Monthly Reports and forecast


Company Details

NSGB (multinational)

Cairo, Egypt

More then 1000 employees

Retail

N/A

Oct 2005 to May 2007 (1 year 7 months)
Team Leader at Citi Bank

Experience Details

Team Leader

Banking

Experienced (Non-Manager)

- Selling & Marketing Personal Loans, payrolls and Auto loan
- Networking ability to manage interdepartmental deliverables
- Evaluating Sales Team Performance and policy
- Managing and Co-operate with Sales Team Achievement
- Opening new area to sell Investment Products in retail banking group include consumer
- Preparing All Daily and Monthly Reports


Company Details

Citi Bank (multinational)

Cairo, Egypt

More then 1000 employees

Banking

N/A

Aug 2001 to Oct 2005 (4 years 2 months)

Achievements


first place in the International Nile Rowing Championship first place in the Republic Rowing Championship

Education

Bachelor's Degree in Accounting and Business/Management

Education Details

Bachelor's Degree

Accounting and Business/Management

Bachelor of Foreign Commerce and Business Administration, Egypt

C / Good / 65 - 75%

N/A

Bachelor of Foreign Commerce and Business Administration - Helwan University, Accounting Section.

Bachelor of Foreign Commerce and Business Administration
1997 - 2001
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ElQawmia Language School

Egypt

1997

C / Good / 65 - 75%

N/A

ElQawmia Language School
1997

Certifications

Certificate details

Business Finance Diploma

Jan 2008

N/A

N/A

N/A

CELEMI Apple & Orange)

N/A

Certificate details

Strategic Selling

Mar 2012

N/A

N/A

N/A

American Chamber of Commerce in Egypt

N/A

Coral Banks
Feb 2009

Certificate details

Coral Banks

Feb 2009

N/A

N/A

N/A

LTC

N/A

Certificate details

Negotiation Skills Training Course

Apr 2010

N/A

N/A

N/A

LTC

N/A

Certificate details

Impact Training Course

Aug 2010

N/A

N/A

N/A

b plus Training Company

N/A

Training and Courses

Training/Course Details

Sales Skills

Mar 2009

b-plus Training Company

N/A

Training/Course Details

Advanced sales through service excellence Training Program

Mar 2011

b plus Training Company

N/A

Training/Course Details

Communication Skills & Negotiation

Jun 2012

Etisalat

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

Accounting And Business/ManagementAdaptiveAdvanced Sales Through Service Excellence Training ProgramArabicBankingBusiness DevelopmentBusiness Finance DiplomaBusiness Finance Diploma - (CELEMI Apple & Orange)CRMCX SystemsCX Systems NetworksCiti BankCommunication Skills & NegotiationCommunicatorCoral BanksCreativeEnglishEtisalat Data SolutionFlexibleImpact Training CourseLeaderMicrosoft ICDLMusicNSGBNTSNegotiation Skills Training CourseOMSOracle DeveloperOutlook / Internet AccessRelationship ManagerRetailSalesSales SkillsSenior Account ManagerSportStrategic SellingSupportiveTeam LeaderTelecomeTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CX Systems Networks

CX Systems Networks

: Expert

: Extreme - I love it!

:

More than 7 years

Outlook / Internet Access

Outlook / Internet Access

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft ICDL

Microsoft ICDL

: Expert

: Extreme - I love it!

:

More than 7 years

NTS

NTS

: Expert

: Extreme - I love it!

:

More than 7 years

OMS

OMS

: Expert

: Extreme - I love it!

:

More than 7 years

CRM

CRM

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle developer

Oracle developer

: Expert

: Extreme - I love it!

:

More than 7 years

CX Systems

CX Systems

: Expert

: Extreme - I love it!

:

More than 7 years

Business Finance Diploma - (CELEMI Apple & Orange)

Business Finance Diploma - (CELEMI Apple & Orange)

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

More than 7 years

telecome

telecome

: Expert

: Extreme - I love it!

:

More than 7 years

banking

banking

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Creative, Flexible / Adaptive, Supportive

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