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Samer Dyaa El-Din Helmy

Country Operations Manager

Cairo, Egypt
  • Team management
  • Customer Service
  • Training/Support
  • Business Development
  • Partnership Management

Work Experience

  • Country Operations Manager at POSRocket

    Feb 2019 to Aug 2020 · 1 Year 6 Months
  • Operations Supervisor at POSRocket

    Dec 2017 to Jan 2019 · 1 Year 1 Month
  • Social Media Account Executive at The Mob Egypt

    Jan 2017 to Apr 2018 · 1 Year 3 Months
  • Exams Services Officer at British Council

    Sep 2015 to Dec 2016 · 1 Year 3 Months

Education

  • Bachelor's Degree in Commerce

    Ain Shams University (ASU) - Egypt 2006 to 2010 · 4 Years
  • High School - Thanaweya Amma

    Future's Language School - Egypt 2005

Skills
Tools and Fields of Expertise

  • Team management
  • Customer Service
  • Training/Support
  • Business Development
  • Partnership Management
  • Customer Success

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • Italian

    Intermediate

Training & Certifications

  • FELT

    The American University in Cairo · 2016
  • Business Administration & Management

    AUC · 2015
  • VIS Patriot

    Vodafone International Services · 2013
  • Microsoft Windows 7 Phone Training

    Microsoft Ltd · 2011
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