Basic Info

Sameh Awwad

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Voice System Administrator at Binary Waves

Experience Details

Voice System Administrator

IT/Software Development

Experienced (Non-Manager)

Responsible for the administration, configuration and implementation of data/voice network communications systems. Participate in designing telephony solutions that incorporate TDM, VoIP and SIP implementations. Develop complex inbound and outbound Asterisk dialplans, call queues and IVR menus. Ensure that SLAs are being obtained with carriers. Review network utilization statistics to verify that circuits are properly sized. Configure, tune and maintain multiple Red Hat systems to support large scale bulk SMS messaging.


Company Details

Binary Waves

Cairo, Egypt

11-50 employees

Telecommunications

www.binarywaves.com

Aug 2010 to present (6 years 4 months)
IT System Administrator at Binary Waves

Experience Details

IT System Administrator

IT/Software Development

Experienced (Non-Manager)

Managed a cluster of highly redundant load-balanced enterprise Linux systems acting as a media gateway for an IVR platform operating in a 24x7 environment. Administered and maintained a number of network services including database, file, DHCP, web and FTP services. Performed routine system administration tasks including operating system patching and system health monitoring. Responsible for the daily operations and administration of enterprise-wide networking systems including enterprise SAN/NAS storage systems.


Company Details

Binary Waves

Cairo, Egypt

11-50 employees

Telecommunications

www.binarywaves.com

Jul 2009 to Aug 2010 (1 year 1 month)
Technical Support Specialist at Fi-Me Club

Experience Details

Technical Support Specialist

IT/Software Development

Entry Level

Assisted with maintaining the availability of 70+ headless Linux systems dedicated to running Bluetooth marketing campaigns. Utilized Secure Shell to remotely and proactively monitor production systems to ensure efficient and secure operation.


Company Details

Fi-Me Club

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Jun 2008 to Jan 2009 (7 months)

Achievements


I was able to convince the management through proof-of-concepts projects to switch from proprietary commercial IVR Platform to an open source communications framework which significantly reduced projects capital costs.


Education

B.Sc. Computer Science in Networking

Education Details

B.Sc. Computer Science

Networking, Software Engineering

FUTURE ACADEMY, Egypt

C / Good / 65 - 75%

N/A

N/A

FUTURE ACADEMY
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Azhar Schools

Egypt

2005

C / Good / 65 - 75%

N/A

Al-Azhar Schools
2005

Certifications

Certificate details

Red Hat Certified System Administrator

Sep 2011

N/A

https://www.redhat.com/wapps/training/certification/verify.html?certNumber=111-191-060

111-191-060

Red Hat

An IT professional who has earned the Red Hat Certified System Administrator (RHCSA) is able to perform the core system administration skills required in Red Hat Enterprise Linux environments.

Certificate details

Microsoft Certified Application Specialist

Mar 2009

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

Vocalcom Hermes.Net Call Center System Administration

Feb 2014

Vocalcom MEA, Dubai Internet City, UAE

N/A

Training/Course Details

Dialogic Bordernet SBC Configuration and Administration

Feb 2013

Dialogic Training Center, Malakoff, France

N/A

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Last update was today

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Profile Skills and Keywords

AnalyticalApex SDPArabicAsterisk, The PBXBashCreativeCyclingDialogic Bordernet SBC Configuration And AdministrationDialogic Media Servers And SBCsEnglishEnthusiasmITIT System AdministratorIVRKannel, The SMS GatewayLinuxLinux AdministrationMarketing And AdvertisingMicrosoft Certified Application SpecialistNetworkingOrganizerProblem SolverRed Hat Certified System AdministratorSMS, SMSC, SMPPSoftware DevelopmentSoftware EngineeringTeam PlayerTechnical Support SpecialistTelecommunicationsUnified CommunicationsVOIP ImplementationVPN NetworkingVirtualizationVoIPVocalcom Hermes.Net Call Center System AdministrationVoice System AdministratorVolunteeringXen, XenServer

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Kannel, The SMS Gateway

Kannel, The SMS Gateway

: Expert

: High

:

3-5 years

Xen, XenServer

Xen, XenServer

: Advanced

: Extreme - I love it!

:

3-5 years

Linux

Linux

: Advanced

: Extreme - I love it!

:

5-7 years

Asterisk, The PBX

Asterisk, The PBX

: Advanced

: Extreme - I love it!

:

3-5 years

Apex SDP

Apex SDP

: Advanced

: Medium

:

3-5 years

Dialogic Media Servers and SBCs

Dialogic Media Servers and SBCs

: Advanced

: High

:

3-5 years

Bash

Bash

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

IVR

IVR

: Advanced

: High

:

3-5 years

Virtualization

Virtualization

: Advanced

: Extreme - I love it!

:

5-7 years

SMS, SMSC, SMPP

SMS, SMSC, SMPP

: Advanced

: High

:

3-5 years

Linux Administration

Linux Administration

: Advanced

: Extreme - I love it!

:

5-7 years

VOIP Implementation

VOIP Implementation

: Intermediate

: Extreme - I love it!

:

3-5 years

VPN Networking

VPN Networking

: Intermediate

: High

:

3-5 years

Key Skills

Analytical, Creative, Organizer, Problem Solver, Team Player

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