Basic Info

Samar abouareda

1 year

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Insurance specialist at Metlife alico

Experience Details

Insurance specialist

Marketing/PR/Advertising

Experienced (Non-Manager)

Customer Account & Relationship Management.
• Plan & carry out marketing activities for Bancassurance products.
• Understanding the needs of the end customer & providing appropriate financialsolutions
• Handling of Relationship to aid customer for all his wealth requirements.
• To ensure customer documentation is complete & in compliance with the bank’srequirements
• Interaction with other team members.
• To visit existing clients at least once in 3 months.
• To meet minimum 4 new prospective clients per day.
• Attending product trainings, to be up to-date with the market developments


Company Details

Metlife alico (multinational)

Alexandria, Egypt

501-1000 employees

Insurance

www.metlife.eg

Oct 2015 to present (1 year 2 months)
Customer service at Sampier trading ltd

Experience Details

Customer service

Customer Service/Support

Entry Level

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions
• process customer accounts and file documents


Company Details

Sampier trading ltd

Alexandria, Egypt

11-50 employees

Engineering Services

N/A

May 2014 to Oct 2015 (1 year 5 months)
Sales Representative at Gps

Experience Details

Sales Representative

Marketing/PR/Advertising

Entry Level

• Evaluate customers’ needs and build productive long lasting relationships .
• Meet personal and team sales targets .
• expand client database within your assigned territory .


Company Details

Gps

Alexandria, Egypt

51-100 employees

Engineering Services

www.gps-recycling.com

Jul 2013 to Dec 2013 (5 months)

Education

faculty of commerce in accounting department english section

Education Details

faculty of commerce

accounting department english section

Kafr El-Sheikh University, Egypt

C / Good / 65 - 75%

N/A

N/A

Kafr El-Sheikh University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Fowa Secondary School

Egypt

2008

A / Excellent / 85 -100%

N/A

Fowa Secondary School
2008

Certifications

ICDL
Jun 2012

Certificate details

ICDL

Jun 2012

N/A

N/A

N/A

kafer elshikh technology center

N/A

This profile is fresh!
Last update 17 days ago.

Jobseeker photo

Profile Skills and Keywords

Accounting Department English SectionAdaptiveArabicCustomer ServiceEngineering ServicesEnglishFlexibleFootballICDLInsuranceInsurance SpecialistInternetInterntMarketingMetlife AlicoMicrosoft OfficeNegotiatorOrganizerProblem SolverReadingSales RepresentativeSocialSupportWritting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

insurance

insurance

: Expert

: High

:

1-3 years

sales representative

sales representative

: Beginner

: Medium

:

Less than 1 year

Key Skills

Negotiator, Organizer, Problem Solver, Flexible / Adaptive, Social

Online Presence

https://www.linkedin.com/in/samar-abouareda-113b48102?trk=hp-identity-name

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