Samantha Aziz

Sales Representative

• Job Details:Plan and sell transportations, accommodations, insurance and other travel services. Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations. Provide relevant information, brochures and publications to travelers. Book transportation, make hotel reservations and collect payment/fees. Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Travel Advisor

• Job Details:Provides the highest quality customer experience and exceeds expectations of all internal and external customers by handling all questions, complaints, and inquiries with the highest degree of courtesy and professionalism. Research, analyze and resolve customer issues in an accurate and timely manner. Assists customers via inbound calls. Creatively solves customer issues and provides resolutions to the customer’s satisfaction. Detailed documentation of customer incidents and resolutions.