Samaa Mohamed Eraki
System admin , Network Expert, CCNA , MCITP , MCSA, IT Project Manager
Khobar, Saudi ArabiaWork Experience
Project ManagerFull Time
WorldPosta Cloud Email Hosting
Jun 2019 - Mar 2021 -1 yr, 9 months
Egypt , Cairo
System /network adminFull Time
Saudi Binladin Group
Aug 2014 - May 2019 -4 yrs, 8 months
Egypt , Giza
- Job Details:- Supervisor on external IT Company providing service. - Managing two helpdesk employees. - Maintained systems and users' data backup. - Maintained Company Network LAN/ WAN/ Wireless/ Firewall and ADSL. - Monitor system and network performance. - Collaborate with other professionals to maintain standards and functionality.
IT CoordinatorFull Time
- Job Details:- Supervisor on external IT Company providing service. - Act as link between end users and higher level support. - Monitor system and network performance - Perform all IT helpdesk role.
IT help desk.Full Time
Rawasem Company for technical support
Sep 2011 - Dec 2012 -1 yr, 3 months
Egypt , Cairo
- Job Details:- First line support for users. - Install and configure software and hardware.
Education
Information and Computers Bachelor in information technology
Menoufia UniversityJan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
New Sacondery SchoolJan 2007
Skills
- Microsoft Office
- Microsoft Windows
- microsoft server
- Information Technology (IT)
- network
- microsoft server
- Cisco Switiching
- Computer Hardware
- IT
- Cisco
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
MCITP
Microsoft·2012CCNA
Menofuia University·2011I phone Diploma
AMIT·2011Networking, RMI, Database and Project Analysis
Faculty of computers and information·2009Java desktop development workshop, GIS,C++, JDBC
Faculty of computers and information·2008