Basic Info

Samaa Eraki

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Head Section at Saudi Binladin Group

Experience Details

IT Head Section

IT/Software Development, Operations/Management, Administration

Experienced (Non-Manager)

- Supervisor on external IT Company providing service.
- Managing two helpdesk employees.
- Maintained systems and users' data backup.
- Maintained Company Network LAN/ WAN/ Wireless/ Firewall and ADSL.
- Monitor system and network performance.
- Collaborate with other professionals to maintain standards and functionality.


Company Details

Saudi Binladin Group (multinational)

Giza, Egypt

501-1000 employees

Construction - Residential & Commercial/Office, Construction - Industrial Facilities and Infrastructure, Information Technology Services

http://www.sbg.com.sa/

Aug 2014 to present (2 years 4 months)
IT Coordinator at Saudi Binladin Group

Experience Details

IT Coordinator

IT/Software Development

Experienced (Non-Manager)

- Supervisor on external IT Company providing service.
- Act as link between end users and higher level support.
- Monitor system and network performance
- Perform all IT helpdesk role.


Company Details

Saudi Binladin Group (multinational)

Giza, Egypt

501-1000 employees

Construction - Industrial Facilities and Infrastructure, Construction - Residential & Commercial/Office, Information Technology Services

http://www.sbg.com.sa/

Jan 2013 to Jul 2014 (1 year 6 months)
IT help desk. at Rawasem Company for technical support

Experience Details

IT help desk.

IT/Software Development, Customer Service/Support

Entry Level

- First line support for users.
- Install and configure software and hardware.


Company Details

Rawasem Company for technical support

Cairo, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure, Construction - Residential & Commercial/Office, Information Technology Services

N/A

Sep 2011 to Dec 2012 (1 year 3 months)
IT helpdesk. (intern) at Hussein Elghorab private school

Experience Details

IT helpdesk. (intern)

IT/Software Development, Customer Service/Support

Entry Level

- Maintain networks.
- Maintain computers hardware.
- Support systems and applications.


Company Details

Hussein Elghorab private school

Menofia, Egypt

501-1000 employees

Education, Information Technology Services

N/A

Jun 2011 to Aug 2011 (2 months)

Education

Information and Computers Bachelor in information technology

Education Details

Information and Computers Bachelor

information technology , computer science , information system

Menoufia University, Egypt

C / Good / 65 - 75%

Information Technology Computer Science Information System Operation Research Data mining GIS

N/A

Menoufia University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

New Sacondery School

Egypt

2007

A / Excellent / 85 -100%

N/A

New Sacondery School
2007

Certifications

MCITP
Jun 2012

Certificate details

MCITP

Jun 2012

N/A

N/A

N/A

Microsoft

N/A

CCNA
Jan 2012

Certificate details

CCNA

Jan 2012

N/A

N/A

N/A

Menofuia University

N/A

I phone Diploma
Jan 2012

Certificate details

I phone Diploma

Jan 2012

N/A

N/A

N/A

AMIT

N/A

Training and Courses

Training/Course Details

Java desktop development workshop, GIS,C++, JDBC

Jun 2008

Faculty of computers and information

N/A

Training/Course Details

Networking, RMI, Database and Project Analysis

Jun 2009

Faculty of computers and information

N/A

This profile is fresh!
Last update 3 days ago.

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Profile Skills and Keywords

AdministrationArabicCCNACiscoCisco SwitichingComputer HardwareComputer ScienceConstruction - Industrial Facilities And InfrastructureConstruction - Residential & CommercialCreativeCustomer ServiceEducationEnglishFortigateFraindesHard WorkerI Phone DiplomaITIT CoordinatorIT Head SectionIT Help Desk.IT Helpdesk.Information SystemInformation TechnologyInformation Technology (IT)Information Technology ServicesJava Desktop Development Workshop, GIS,C++, JDBCJunpirLeaderLoveMCITPManagementMicrosoft OfficeMicrosoft ServerMicrosoft WindowsMy CareerMy WorkNetworkNetworking, RMI, Database And Project AnalysisOfficePeaceProblem SolverSaudi Binladin GroupSocialSocializationSoftware DevelopmentSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

microsoft server

microsoft server

: Expert

: Extreme - I love it!

:

3-5 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

3-5 years

Junpir

Junpir

: Advanced

: High

:

3-5 years

fortigate

fortigate

: Advanced

: High

:

3-5 years

Cisco

Cisco

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Network

Network

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Server

Microsoft Server

: Advanced

: Extreme - I love it!

:

3-5 years

Cisco Switiching

Cisco Switiching

: Advanced

: Extreme - I love it!

:

3-5 years

Computer hardware

Computer hardware

: Advanced

: Extreme - I love it!

:

3-5 years

IT

IT

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Social

Online Presence

https://www.linkedin.com/in/samaa-eraki-71483680?trk=nav_responsive_tab_profile_pic

..

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