Samaa Gamal

Online Sales Representative

• Job Details:Marketed and sold health and wellness products across 5 Gulf countries via WhatsApp Business and Instagram, generating over 150 qualified leads. Launched targeted online campaigns, resulting in a 30% increase in product engagement and brand visibility.

Customer Service & Moderator

• Job Details:Responded to over 50 customer inquiries daily via live chat and phone, resolving service and security-related issues efficiently. Monitored communication channels using moderation tools to ensure compliance with company policies and improved customer experience.

Behavior Modification Assistant

• Job Details:Assisted in behavior therapy sessions for children with developmental delays using visual aids and reinforcement methods. Supported therapists in implementing individualized plans and tracking behavior progress for 6+ children.