Salwa Mohammed Khattab
Veterinarian , Remote Customer support
Cairo, EgyptWork Experience
Customer Service ClerkFull Time
Everlane
Mar 2024 - Jan 2025 -10 months
Egypt , Cairo
- Job Details:Management of non voice accounts of Everlane ( clothing company in US) , It was a part time job Where I used to deal with about 50 tickets daily, beside Chat Responses
Customer Service ClerkFull Time
Made.com
Jun 2023 - Jan 2024 -7 months
United Kingdom , City of London
- Job Details:Management of Email account Where I used to respond customer inquiries, solve their issues and taking the feedback which makes me sure of customer satisfaction
E-Mail Customer SupportPart Time
Misook
Feb 2021 - Nov 2022 -1 yr, 9 months
- Job Details:Online Chat&Email Customer Support
Education
Bachelor's Degree in Veterinary medicine
Cairo University (CU)Jan 2012 - Jan 2017 - 5 yr
Activities
Online Pets Veterinarian at Kitty For Veterinary Consultations
Volunteering
May 2020 - Present -5 yrs, 3 months
Skills
- hard working
- Microsoft Office Package
- Time Management
- p&L
- Leadership Management
- PR
- Online Marketing
- Marketing
- Google Web Toolkit
- Customer Support
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Languages
English
FluentArabic
FluentGerman
Advanced
Training & Certifications
Digital Online Marketing
Google·2022Food Safety Diploma
Allison·2016