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Salma Saty
international account advisor in vodafone uk account
Heliopolis, Cairo, EgyptWork Experience
international account advisor in vodafone uk accountFull Time
vodafone international services
Sep 2012 - Dec 2014 -2 yrs, 3 months
Egypt , Cairo
- Job Details:The core job is delivering the best customer experience by helping our customers and resolving their queries about their accounts with Vodafone and making sure they are satisfied with the services and to recommend others to choose our company. Multitasking and efficient working are very important in our work as we need to make sure that we deliver the best experience in a quick and efficient time saving way.
community pharmacistFull Time
el kholafaaa el rashdeen pharmacy
Aug 2011 - Jul 2012 -11 months
Egypt , Cairo
Education
Bachelor degree in pharmaceutical science
Cairo University (CU)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Heliopolis Language SchoolJan 2007
Activities
sign language instructor at resalah charity organization
Volunteering
Feb 2011 - Apr 2011 -2 months
Achievements
I managed to obtain certificate of TEFL (Teaching English as foreign language(120 hours) of in-class training ,level 5 accredited by TQUK(Training Qualification UK LTD.) endorsed by OFQUAL( the Office of Qualifications and Examinations Regulations)
Skills
- Microsoft Word
- Microsoft Excel
- Customer Service
- Microsoft Powerpoint
- Translation
- Human Resources (HR)
- Business Analysis
- Human Resources
- Business Planning
- Business Analysis
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Languages
English
FluentFrench
Intermediate
Training & Certifications
TEFL
London Teacher Training College·2015Sales and Marketing
RTC (Recruitment and Training Committee), Cairo University ·2007