Basic Info

Salma Hussien

Less than 1 year

6th of October, Egypt

Bachelor's Degree

Student

Work Experience

Billing adviser, Customer service representative at Vodafone UK

Experience Details

Billing adviser, Customer service representative

Customer Service/Support

Student

Handling British customers inquiries about their bills explaining the bills to them and resolving their general issues too.


Company Details

Vodafone UK (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications

vodafone.co.uk

Jan 2016 to Jul 2016 (6 months)
Trips and events organizer at Information Technology Student Union, MUST (student activity)

Experience Details

Trips and events organizer

Business Development, Education/Teaching, Training/Instructor

Student

N/A


Company Details

Information Technology Student Union, MUST (student activity)

6th Of October, Giza, Egypt

www.must.edu.eg

Oct 2014 to Oct 2015 (1 year)
Volunteer (volunteer) at Resalah Charity Organization

Experience Details

Volunteer (volunteer)

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Resalah Charity Organization

Cairo, Egypt

More than 1000 employees

Education

N/A

Jan 2014 to Jun 2015 (1 year 5 months)

Education

Bachelor of Information Technology in Software design/development

Education Details

Bachelor of Information Technology

Software design/development, Networking/systems administration, Database administration

Misr University for Science and Technology (MUST), Egypt

A / Excellent / 85 -100%

Information System I Computer Science I Math I Math II Phy I Phy II English

N/A

Misr University for Science and Technology (MUST)
2015 - 2019 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Luxor secondary school for girls

Egypt

2015

B / Very Good / 75 - 85%

N/A

Luxor secondary school for girls
2015

Certifications

IELTS
Apr 2015

Certificate details

IELTS

Apr 2015

5.5 out of 9

N/A

N/A

British Council

N/A

This profile is fresh!
Last update 25 days ago.

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Profile Skills and Keywords

ArabicArtificial IntelligenceAstronomyBilling Adviser, Customer Service RepresentativeBusinessCustomer ServiceDatabase AdministrationDuties And ResponsibilitiesEducationEnglishFostered TeamworkIELTSNetworking/systems AdministrationObjectively Critiqued And Coached Areas For GrowthProgrammerProgrammingSoftware Design/developmentSupportTasks/Projects/ActivitiesTechnologiesTelecommunicationsTravelTrips And Events OrganizerVodafone UKVolunteer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Customer Service

Customer Service

: Expert

: High

:

Less than 1 year

Artificial Intelligence

Artificial Intelligence

: Beginner

: Extreme - I love it!

:

Less than 1 year

Programmer

Programmer

: Beginner

: Extreme - I love it!

:

Less than 1 year

Online Presence

https://web.facebook.com/salma.muhammed.35977https://www.7cups.com/@Unspoken01

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