Salma Habashi Elhammadi

Relationship Manager- Tamayoz marketFull Time

Relationship Manager - Banky MarketFull Time

• Job Details:Relationship Management:  Represent active daily point-of-contact for customers inquires on different bank products.  Maintain and develop cross selling transactions through the cultivation of account relationships. Maintain personal contacts with individuals through business calls and cross selling.  Develop new business from prospective customers through the utilization of all services of the bank. Portfolio Management:  Handle relationships with the assigned portfolio of Tamayoz clients.  Set effective action plans to achieve the Tamayoz Portfolio targets as designated by the Segment development.  Responsible for managing Tamayoz client's requests and hosting them at the branch, maintaining bank's professional image to attain their optimum satisfaction level  Monitor and follow up on the client’s credit facilities performance. Maintain close follow up on clients’ positions, movements, expired/ overrun limits, missed loan installments and delinquent credit cards so as to keep control of the portfolio risk.  Compile and analyze customer needs, prepare loan applications and provide technical advice.  Ensure addressing customer’s inquiries and complaints.  Attract new Tamayoz clients and promote more bank products and services to existing clients to achieve the portfolio target.  Monitor arising customer opportunities on regular basis and plan an action plan per customer  Keep close monitoring of the handled accounts and reporting any suspicious transactions regarding money laundering or compliance regulations.