Basic Info

Shaimaa elbakary

14 years

Giza, Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

Englishe teacher at Free lance

Experience Details

Englishe teacher

Education/Teaching, Training/Instructor

Manager

N/A


Company Details

Free lance

Cairo,Egypt, Egypt

N/A

Education

N/A

Sep 1998 to present (18 years 3 months)
Custome service agent at Expedia canada

Experience Details

Custome service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia canada (multinational)

shubra, Egypt

More then 1000 employees

Hospitality/Hotels, Travel and Tourism

www.expedia,ca

Dec 2013 to Aug 2014 (8 months)
technical support agent at Vodafone uk

Experience Details

technical support agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone uk (multinational)

6 th of October city, Egypt

More then 1000 employees

Consumer Services , Electronics and Semiconductors, Telecommunications

www.vodafone.uk.com

Jan 2013 to Nov 2013 (10 months)
Hostess at Dusit THANI Lake View Cairo

Experience Details

Hostess

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Dusit THANI Lake View Cairo (multinational)

5th settlement, Egypt

501-1000 employees

Hospitality/Hotels

N/A

May 2012 to Nov 2012 (6 months)
Quality controler at Pasta mania

Experience Details

Quality controler

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Pasta mania (multinational)

5th settlement, Egypt

51-100 employees

Food and Beverage Production

www.pastamania.com

Aug 2011 to May 2012 (9 months)
Hostess at Pizza cones

Experience Details

Hostess

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Pizza cones (multinational)

nsr city,elrehab, heliopolise, Egypt

101-500 employees

Food and Beverage Production

N/A

Dec 2010 to Jul 2011 (7 months)
Restaurant manager at Police officers social club

Experience Details

Restaurant manager

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Police officers social club

El-Mahalla El-Kubra, Egypt

11-50 employees

Food and Beverage Production

N/A

Jul 2003 to Nov 2010 (7 years 4 months)
Sales representative at My way

Experience Details

Sales representative

Marketing/PR/Advertising

Entry Level

N/A


Company Details

My way

Alexandria, Egypt

N/A

Cosmetics

N/A

Mar 2001 to May 2003 (2 years 2 months)

Education

Bachelor's Degree in account

Education Details

Bachelor's Degree

account, Commerce

Faculty Of Commerce Tanta University, Egypt

Not specified

N/A

N/A

Faculty Of Commerce Tanta University
1998 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elsayeda zaineb high school

Egypt

1998

B / Very Good / 75 - 85%

N/A

elsayeda zaineb high school
1998

Certifications

Certificate details

english conversation

Oct 2012

91 out of 100

N/A

N/A

cambridge university

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountArabicCommerceCommunicatorComputerConsumer ServicesCosmeticsCreativeCustome Service AgentCustomer ServiceDrawingDusit THANI Lake View CairoEducationElectronics And SemiconductorsEnglishEnglish ConversationEnglishe TeacherExpedia CanadaFood And Beverage ProductionFood ServicesFrenchHospitalityHostessHotelsItalianLeaderLearn New LanguagesMarketingMicrosoft ExcelMicrosoft WordMusicPasta ManiaPizza ConesQuality ControlerReadingRestaurant ManagerSales RepresentativeSocialSupportSupportiveTeachingTechnical Support AgentTelecommunicationsTravel And TourismTravellingVodafone UkWatching MoviesWritting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Computer

Computer

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

teaching

teaching

: Expert

: Extreme - I love it!

:

More than 7 years

hospitality

hospitality

: Expert

: Extreme - I love it!

:

More than 7 years

customer service

customer service

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Communicator, Creative, Social, Supportive

Online Presence

https://www.facebook.com/salmafuoadsoulstoryhttps://www.facebook.com/pages/Salma-Fouad/213236282098769?ref=hl

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