Basic Info

Shaimaa elbakary

14 years

Giza, Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

Englishe teacher at Free lance

Experience Details

Englishe teacher

Education/Teaching, Training/Instructor

Manager

N/A


Company Details

Free lance

Cairo,Egypt, Egypt

N/A

Education

N/A

Sep 1998 to present (18 years 4 months)
Custome service agent at Expedia canada

Experience Details

Custome service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia canada (multinational)

shubra, Egypt

More then 1000 employees

Hospitality/Hotels, Travel and Tourism

www.expedia,ca

Dec 2013 to Aug 2014 (8 months)
technical support agent at Vodafone uk

Experience Details

technical support agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone uk (multinational)

6 th of October city, Egypt

More then 1000 employees

Consumer Services , Electronics and Semiconductors, Telecommunications

www.vodafone.uk.com

Jan 2013 to Nov 2013 (10 months)
Hostess at Dusit THANI Lake View Cairo

Experience Details

Hostess

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Dusit THANI Lake View Cairo (multinational)

5th settlement, Egypt

501-1000 employees

Hospitality/Hotels

N/A

May 2012 to Nov 2012 (6 months)
Quality controler at Pasta mania

Experience Details

Quality controler

Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Pasta mania (multinational)

5th settlement, Egypt

51-100 employees

Food and Beverage Production

www.pastamania.com

Aug 2011 to May 2012 (9 months)
Hostess at Pizza cones

Experience Details

Hostess

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Pizza cones (multinational)

nsr city,elrehab, heliopolise, Egypt

101-500 employees

Food and Beverage Production

N/A

Dec 2010 to Jul 2011 (7 months)
Restaurant manager at Police officers social club

Experience Details

Restaurant manager

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Police officers social club

El-Mahalla El-Kubra, Egypt

11-50 employees

Food and Beverage Production

N/A

Jul 2003 to Nov 2010 (7 years 4 months)
Sales representative at My way

Experience Details

Sales representative

Marketing/PR/Advertising

Entry Level

N/A


Company Details

My way

Alexandria, Egypt

N/A

Cosmetics

N/A

Mar 2001 to May 2003 (2 years 2 months)

Education

Bachelor's Degree in account

Education Details

Bachelor's Degree

account, Commerce

Faculty Of Commerce Tanta University, Egypt

Not specified

N/A

N/A

Faculty Of Commerce Tanta University
1998 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elsayeda zaineb high school

Egypt

1998

B / Very Good / 75 - 85%

N/A

elsayeda zaineb high school
1998

Certifications

Certificate details

english conversation

Oct 2012

91 out of 100

N/A

N/A

cambridge university

N/A

This profile is fresh!
Last update 29 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountArabicCommerceCommunicatorComputerConsumer ServicesCosmeticsCreativeCustome Service AgentCustomer ServiceDrawingDusit THANI Lake View CairoEducationElectronics And SemiconductorsEnglishEnglish ConversationEnglishe TeacherExpedia CanadaFood And Beverage ProductionFood ServicesFrenchHospitalityHostessHotelsItalianLeaderLearn New LanguagesMarketingMicrosoft ExcelMicrosoft WordMusicPasta ManiaPizza ConesQuality ControlerReadingRestaurant ManagerSales RepresentativeSocialSupportSupportiveTeachingTechnical Support AgentTelecommunicationsTravel And TourismTravellingVodafone UkWatching MoviesWritting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Computer

Computer

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

teaching

teaching

: Expert

: Extreme - I love it!

:

More than 7 years

hospitality

hospitality

: Expert

: Extreme - I love it!

:

More than 7 years

customer service

customer service

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Communicator, Creative, Social, Supportive

Online Presence

https://www.facebook.com/salmafuoadsoulstoryhttps://www.facebook.com/pages/Salma-Fouad/213236282098769?ref=hl

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