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Salma Abdelaziz Belal

Customer service oriented

Alexandria, Egypt

Work Experience

  • English playschool teacherFull Time

    Kawmeya Language School

    Sep 2013 - Jun 2014 -9 months

    Egypt , Alexandria

    • Job Details:Being a playschool teacher surely has taught me how to add patience to my list of skills, as the children are still at such a tender age , one has to be very careful with them . It was definitely challenging but i was to the task , one has to be loving caring but yet a bit firm to teach the kids how to act and being a part of their upbringing was surely a fulfilling experience.
  • English KG2 teacherFull Time

    House Of English Language School

    Sep 2012 - Jan 2013 -4 months

    Egypt , Alexandria

    • Job Details:After being a customer service Rep. for a while , being a teacher was my next challenge i started off as a KG2 English teacher , and it was such a responsibility , molding all these young children's minds , being sure everyone was safe, well educated and playful but it was only for a short while .
  • Customer service RepFull Time

    Link DSL

    Jan 2012 - Oct 2014 -2 yrs, 9 months

    Egypt , Alexandria

    • Job Details:Being a customer Rep. at LinkDSL was certainly a challenge , as this was the only main store in all of Alexandria . It was surely interesting , taught how to become more of a team player , always ready with information , how to deal with angry live customers rather than on the telephone and gave me surely more information with field of Internet services in Egypt.
  • Customer Service RepFull Time

    Sutherland Global Services

    Oct 2010 - Sep 2012 -1 yr, 11 months

    Egypt , Alexandria

    • Job Details:Being a customer service Rep. for a global known company as Sutherland at the beginning of my career definitely boosted up my experience by miles. It gave me confidence , knowing how to deal with people from all over the globe and dealing with such versatile situations that definitely taught me how to adapt under pressure .
  • Education

    • College Diploma in French Law Degree

      Alexandria University (ALEXU)

      Jan 2005 - Jan 2010 - 5 yr

    • High School - American diploma

      pioneers language school

      Jan 2005 

    Skills

    • Customer Service
    • Teaching

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Fluent

    Training & Certifications

    • ICDL

      American training center·2009
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