Basic Info

Salma aly

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Care Advisor at Vodafone

Experience Details

Customer Care Advisor

Customer Service/Support

Entry Level

- customer care agent
- help customer with billing issues
- Vodafone International Services ( UK ) , ability to communicate with British customers.


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

vodafone.com

Feb 2016 to Mar 2016 (1 month)
Data entry (intern) at Alef Bookstores

Experience Details

Data entry (intern)

Marketing/PR/Advertising

Entry Level

responsible for putting products into website and costumizing the way of display creatively.


Company Details

Alef Bookstores

Cairo, Egypt

101-500 employees

Consumer Services

alefbookstores.com

Jun 2014 to Aug 2014 (2 months)

Education

Bachelor's Degree in web design

Education Details

Bachelor's Degree

web design, Marketing, information systems

El Shorouk Academy, Egypt

C / Good / 65 - 75%

Marketing Managment Sql Server Analysis web design Accounting

N/A

El Shorouk Academy
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abu Zahra Islamic School

Egypt

2011

C / Good / 65 - 75%

N/A

Abu Zahra Islamic School
2011

Certifications

ICDL
Sep 2014

Certificate details

ICDL

Sep 2014

N/A

N/A

N/A

N/A

Certificate details

Adobe Graphic Design

Feb 2016

N/A

N/A

N/A

Russian Cultural Center

an Adobe Certified Course including:
Photoshop
Illustrator
Indesign

Training and Courses

Training/Course Details

Web Design

Apr 2015

Senior Steps

N/A

Training/Course Details

Graphic design

Jan 2015

Russian Cultural Center

Adobe programs: Photoshop, Illustrator, Indesign

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

Adobe Graphic DesignAdobe IllustratorAdobe IndesignAdobe PhotoshopArabicConsumer ServicesCustomer Care AdvisorCustomer ServiceData EntryDesignDrawingEnglishFootballGermanGraphic DesignHard WorkerICDLInformation SystemsInteractiveMarketingMicrosoft OfficeReadingSocialSupportSupportiveTeam PlayerTelecommunicationsVodafoneWeb Design

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Indesign

Adobe Indesign

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

graphic design

graphic design

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Social, Interactive, Team Player, Supportive

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