Basic Info

Salma Abdelkhalek

4 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Export Specialist at Al Sakr For Food Industries

Experience Details

Export Specialist

Sales/Retail, Logistics/Supply Chain, Customer Service/Support

Entry Level

Key Responsibilities:
- Opening new markets and contacting new clients via emails and phone calls.
- Searching for new potential clients through the B2B online portals like: Alibaba, Global Buyers Online, Made in China, etc.
- Coordinate export processes starting from sales to collections.
- Verify the delivery of goods according to the customer specifications and ensure that deadlines are met.
- Ensure that the rules and regulations of the target destination are met, by preparing all the necessary documents, and inspection procedures.
- Receive client’s feedback through regular follow-ups and questionnaires.
- Analyze client’s performance.


Company Details

Al Sakr For Food Industries

Alexandria, Egypt

More then 1000 employees

Food and Beverage Production, Dairy

http://www.sakrgroup.net

Dec 2012 to present (4 years)
German Teacher at Neue Deutsche Schule Alexandria (Future)

Experience Details

German Teacher

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Neue Deutsche Schule Alexandria (Future)

Alexandria, Egypt

501-1000 employees

Education

N/A

Feb 2012 to Jul 2012 (5 months)
Customer Service Rep. at Sutherland Global Services

Experience Details

Customer Service Rep.

Customer Service/Support

Entry Level

N/A


Company Details

Sutherland Global Services (multinational)

Alexandria, Egypt

501-1000 employees

Telecommunications

N/A

Aug 2011 to Nov 2011 (3 months)

Education

Bachelor's Degree in Faculty of Languages (Al-Alsun) German Department

Education Details

Bachelor's Degree

Faculty of Languages (Al-Alsun) German Department

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nabwia Mousa Experimental School

Egypt

2007

A / Excellent / 85 -100%

N/A

Nabwia Mousa Experimental School
2007

Certifications

Certificate details

Zertifikat Deutsch B1.2

Aug 2009

280.5 out of 300

N/A

N/A

Goethe Institute

N/A

Market Profile
May 2013

Certificate details

Market Profile

May 2013

N/A

N/A

N/A

Foreign Trade Training Centre FTTC

N/A

Certificate details

Certificate in Professional Marketing

Jun 2016

N/A

N/A

N/A

Chartered Institute of Marketing (CIM)

Distant Marketing Studies in CIM a British marketing specialized institute in UK through their accredited Study Center in Alexandria "Arab Academy for Science and Technology"

Training and Courses

Training/Course Details

EDU-Egypt Development Program

Sep 2011

Information Technology Institute

1. Third Year EDU-Egypt Language Skills Program: English Training that serves as a preparatory stage to join EDU-Egypt BPO specialized program. 2. Fourth Year EDU-Egypt BPO Program: Training on a set of skills that is necessary for joining the field of BPO Industry such as: soft skills, presentation skills, Microsoft Office (Word, Excel, PowerPoint), voice and accent training (accent neutralization)

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveBusiness DevelopmentCertificate In Professional MarketingCommunicatorCustomer CareCustomer ServiceCustomer Service Rep.Customer-orientedDairyEDU-Egypt Development ProgramEducationEnglishExportExport SpecialistFaculty Of Languages (Al-Alsun) German DepartmentFlexibleFood And Beverage ProductionGermanGerman TeacherHard WorkerHelping OthersHungarianJoggingLeaderLearning New ThingsLogisticsMarket ProfileMeeting New PeopleMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordReadingRetailSAPSalesSupportSutherland Global ServicesTeachingTeam WorkTelecommunicationsTranslationTransportationTravellingWorkZertifikat Deutsch B1.2

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Fluent

: Advanced

: Advanced

Hungarian

Hungarian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

1-3 years

SAP

SAP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Export

Export

: Advanced

: Extreme - I love it!

:

Less than 1 year

Translation

Translation

: Advanced

: Extreme - I love it!

:

3-5 years

Customer Care

Customer Care

: Advanced

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Communicator, Hard worker, Customer-oriented, Flexible / Adaptive

Online Presence

eg.linkedin.com/pub/salma-abdelkhalek/7b/803/635/http://www.facebook.com/salma.abdelkhalek.7

Salma is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Salma's full profile and find more great talent and professionals to join your team.