SS
Salma Salah
Call Center Agent & Social Media Moderator
Cairo, EgyptWork Experience
Call Center Agent & Social Media Moderator
Nahr El Kheer
Jan 2024 - Dec 2024 -11 months
Egypt
- Job Details:Promoted agricultural products and investment packages to clients. Conducted follow-ups, maintained client relationships, and achieved monthly targets. Gained valuable sales and negotiation skills in a target-driven environment.
Qcases Brand
Jan 2023 - Dec 2023 -11 months
Egypt
- Job Details:Responded to customer queries via phone and social media platforms. Balanced multiple tasks while ensuring high service quality.
Alhekma
Jun 2021 - Sep 2021 -3 months
Egypt
- Job Details:Handled patient inquiries, test bookings, and results coordination. Developed strong organizational and communication skills in a fast-paced healthcare environment.
Education
Bachelor's Degree in Geography
Cairo University (CU)Jan 2021 - Jan 2025 - 4 yr
Skills
- ArcGIS
- QGIS
- remote sensing
- field data collection
- Microsoft office (Excel, Word, PowerPoint)
- Basics of Python for GIS
- Google earth
- Remote Sensing Tools (e.g., ERDAS Imagine, SNAP)
- Good communication
- Teamwork
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Languages
Arabic
FluentEnglish
Intermediate