
Salma SalahEl-din Saied
Project Coordinator at The chefz
Moharam Bek, Alexandria, EgyptWork Experience
Senior Operations ExecutiveFull Time
Fixawy.net
Jul 2018 - Dec 2020 -2 yrs, 5 months
Egypt , Alexandria
- Job Details:Run reports and prepare presentations on progress to upper management. I was responsible for preparing the Operations Manual to document all procedures of the work flow. Reviewing service providers' financial account and correct them if needed helping the financial dep. Monitor and measure the team's performance through a KPIs system. I was responsible for running a work shop to create a new pricing system.
Junior Operations ExecutiveFull Time
Fixawy.net
Dec 2017 - Jul 2018 -7 months
Egypt , Alexandria
- Job Details:Managing screening service providers model to increase supply. Arrange events to hire service providers according to the demand. Prepare Capacity plans depending on demand and supply. Analyze surveys data to help come up with enhancements plans. Analyze complaints and measure customers satisfaction to determine issues to solve.
Education
Bachelor's Degree in accounting
Alexandria University (ALEXU)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
alagamy secondary school for girlsJan 2011
Skills
Languages
English
Advanced
Training & Certifications
Agil Management
Google / Coursera·2021Google Project Management Certificate
Coursera·2021Data Analysis Track
Udacity·2021Pmp
Arab academy·2020icdl
2015training for employment : principls of banking
egyptian banking institute·2015commercial excel
faculty of commerc/alexandria university·2014quick books
faculty of commerce,alexandria university·2013