SH
Salma Hassan
Front Office Executive at Le Passage Cairo Hotel
Suez, EgyptWork Experience
Le Passage Cairo Hotel
Sep 2024 - Present -10 months
Egypt
- Job Details:Ensuring a positive and memorable experience for each guest, welcoming and registering guests, managing reservations, providing excellent customer service, and ensuring smooth front desk operations.
Red Sea Hotel
Mar 2021 - Sep 2024 -3 yrs, 6 months
Egypt
- Job Details:Ensuring a positive and memorable experience for each guest, managing check-ins and check-outs, handling reservations, and providing excellent customer service.
Customer Support Representative
Telecome Egypt Co. (We Co.)
Jun 2019 - Jan 2020 -7 months
Egypt
- Job Details:Assists customers over the phone by addressing their inquiries, resolving issues, providing product or service information, and delivering exceptional customer service.
Stella Di Mare Grand Hotel
May 2018 - Aug 2018 -3 months
Egypt
- Job Details:Welcoming and registering guests, managing check-ins and check-outs, handling reservations and inquiries, and delivering outstanding customer service.
Education
Bachelor's Degree in Accounting
Suez Canal University (SCU)Jan 2019
Skills
Languages
Arabic
FluentEnglish
Fluent