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Salma Hassan

Front Office Executive at Le Passage Cairo Hotel

Suez, Egypt

Work Experience

  • Front Office Executive

    Le Passage Cairo Hotel

    Sep 2024 - Present -10 months

    Egypt

    • Job Details:Ensuring a positive and memorable experience for each guest, welcoming and registering guests, managing reservations, providing excellent customer service, and ensuring smooth front desk operations.
  • Front Office Executive

    Red Sea Hotel

    Mar 2021 - Sep 2024 -3 yrs, 6 months

    Egypt

    • Job Details:Ensuring a positive and memorable experience for each guest, managing check-ins and check-outs, handling reservations, and providing excellent customer service.
  • Customer Support Representative

    Telecome Egypt Co. (We Co.)

    Jun 2019 - Jan 2020 -7 months

    Egypt

    • Job Details:Assists customers over the phone by addressing their inquiries, resolving issues, providing product or service information, and delivering exceptional customer service.
  • Front Office Executive

    Stella Di Mare Grand Hotel

    May 2018 - Aug 2018 -3 months

    Egypt

    • Job Details:Welcoming and registering guests, managing check-ins and check-outs, handling reservations and inquiries, and delivering outstanding customer service.
  • Education

    • Bachelor's Degree in Accounting

      Suez Canal University (SCU)

      Jan 2019 

    Skills

    • Excellent Interpersonal and Communication skills
    • Team leader and team player
    • Problem solver
    • fast learner
    • Quality deliverables
    • Excellent Knowledge of MS Office

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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