Salma Essam

Assistant Quality Manager at Arafa Retail Group

Fayoum, Fayoum, Egypt

Arafa Retail Group

May 2023 - Present -2 yrs, 2 months

Job Details:Setting up and maintaining controls and documentation procedures. Handling all non-conformity with the supervisors in the different departments. Working on increasing the level of customer satisfaction. Conducted food safety training for over 500 employees, ensuring high compliance with food safety and quality standards. Making the daily checklists including the score. Calculating the monthly score for each department as per the 30's daily checklists. Making audits in all different departments. Inspection for the received goods in the receiving areas. Assure the implementation of the internal SOP's. Participated in the successful opening of 3 new branches, ensuring full compliance with quality and food safety standards.

Advisors International Corporation (AIC)

Heart Attack Restaurants

Job Details:Ensure safety and quality of hot and cold meals through the catering supply chain. Follow up the production processes in the production facilities and cleanliness and verify their compliance with the standards of quality and food safety. Inspect the raw materials, ensure the quality of the materials used in manufacturing, and inspect the finished product and verify its compliance with quality standards. Follow up and implement forms and instructions for food safety, reporting, and documenting quality standards in products or services.

Bachelor's Degree in Veterinary Sciences
Beni Suef University (BSU)
Jan 2016 - Jan 2021 - 5 yr