SE
Salma Essam
Team Leader & Data Entry at Perfect Solution Company (Kuwait Branch)
Miami, EgyptWork Experience
Perfect Solution Company (Kuwait Branch)
Jun 2024 - Present -1 yr, 1 month
Egypt
- Job Details:Coordinated data entry and assisted in organizing company operations. Successfully planned and launched four new key product features, resulting in a 40% growth in product revenue within three months.
Sales and Customer Service Trainee
Marketing & Advertising Agency - Mwheba
May 2022 - May 2023 -1 yr
Egypt
- Job Details:Trained in customer service and sales techniques to improve client relations. Contributed to marketing campaigns and customer engagement, improving test pass rates from 78% to 87% in two years. Enhanced customer service processes to deliver superior client satisfaction.
Assisting Doctors in English Courses
May 2020 - May 2022 -2 yrs
Egypt
- Job Details:Supported the organization of appointments, writing memos, and reviewing student materials. Followed up on students and ensured smooth operations of the courses.
Education
Bachelor's Degree in Commerce
Alexandria University (ALEXU)Jan 2024
Skills
- Market Research
- Product Development
- Scheduling
- Reporting
- Campaign planning
- Client Engagement
- Complaint Resolution
- service excellence
- Efficient and Accurate Data Handling
- Leadership skills
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Languages
Arabic
FluentEnglish
FluentItalian
Advanced