
Sally Salah Mahfouz
Store Manager at Vodafone Egypt
Assuit, Assiut, EgyptWork Experience
Store ManagerFull Time
Vodafone Egypt
Jan 2015 - Present -10 yrs, 6 months
Egypt , Assiut
- Job Details:•Lead the staff on a shift-to-shift basis to carry out the Retail objectives and achieve store’s sales targets in addition to maintaining high level of customer satisfaction. •Achieve the team’s assigned strategic sales targets (Prepaid, Post-paid, enterprise, Handsets, and ADSL). •Motivate staff members to up-sell and cross-sell Vodafone products & services. •Increase the Revenue •Monitor the quality of sales & improve the closure rate.
Retail AgentFull Time
Vodafone Egypt
Aug 2014 - Jan 2015 -4 months
Egypt , Assiut
- Job Details:•deal directly with customers •respond promptly to customer inquiries •handle and resolve customer complaints •obtain and evaluate all relevant information to handle product and service inquiries •provide pricing and delivery information •perform customer verifications
Executive DirectorFull Time
Etisal Association for Information Technology
Jan 2014 - Jun 2014 -5 months
Egypt , Assiut
- Job Details:•Supervising the employees and responsible for the proper functioning of work. •Managing all fields of work in the Association, including the managerial and financial work •Preparing the work plan of the Association and follow up on implanting it •Follow up the implementation of the activities and projects of the Association •Preparing for and attending the meetings and events of the Association •Representing the Association in all of the meetings either with national of foreign entities.
International Relations ManagerFull Time
Human Rights Association
Jan 2013 - Dec 2013 -11 months
Egypt , Assiut
- Job Details:•Arrange for writing minutes of the Chairman’s meeting and take follow-up action. •Reading, translating and sending E-mails for the Association to foreign organizations and institutes. •Writing and preparing project proposal for foreign entities •Preparing project budget •Arranging for and attending meetings on behalf of the Association
Education
BA in Faculty of Commerce, English Section, Accounting Department
Assiut University (AUN)Jan 2004 - Jan 2008 - 4 yr
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Software Development
MCIT ·2011TOEFL
American College·2010ICDL
Ministey of Communications·2010