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Sally Salah Mahfouz

Store Manager at Vodafone Egypt

Assuit, Assiut, Egypt

Work Experience

  • Store ManagerFull Time

    Vodafone Egypt

    Jan 2015 - Present -10 yrs, 6 months

    Egypt , Assiut

    • Job Details:•Lead the staff on a shift-to-shift basis to carry out the Retail objectives and achieve store’s sales targets in addition to maintaining high level of customer satisfaction. •Achieve the team’s assigned strategic sales targets (Prepaid, Post-paid, enterprise, Handsets, and ADSL). •Motivate staff members to up-sell and cross-sell Vodafone products & services. •Increase the Revenue •Monitor the quality of sales & improve the closure rate.
  • Retail AgentFull Time

    Vodafone Egypt

    Aug 2014 - Jan 2015 -4 months

    Egypt , Assiut

    • Job Details:•deal directly with customers •respond promptly to customer inquiries •handle and resolve customer complaints •obtain and evaluate all relevant information to handle product and service inquiries •provide pricing and delivery information •perform customer verifications
  • Executive DirectorFull Time

    Etisal Association for Information Technology

    Jan 2014 - Jun 2014 -5 months

    Egypt , Assiut

    • Job Details:•Supervising the employees and responsible for the proper functioning of work. •Managing all fields of work in the Association, including the managerial and financial work •Preparing the work plan of the Association and follow up on implanting it •Follow up the implementation of the activities and projects of the Association •Preparing for and attending the meetings and events of the Association •Representing the Association in all of the meetings either with national of foreign entities.
  • International Relations ManagerFull Time

    Human Rights Association

    Jan 2013 - Dec 2013 -11 months

    Egypt , Assiut

    • Job Details:•Arrange for writing minutes of the Chairman’s meeting and take follow-up action. •Reading, translating and sending E-mails for the Association to foreign organizations and institutes. •Writing and preparing project proposal for foreign entities •Preparing project budget •Arranging for and attending meetings on behalf of the Association
  • Education

    • BA in Faculty of Commerce, English Section, Accounting Department

      Assiut University (AUN)

      Jan 2004 - Jan 2008 - 4 yr

    Skills

    • Administration
    • Microsoft Office
    • Customer Service

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Software Development

      MCIT ·2011
    • TOEFL

      American College·2010
    • ICDL

      Ministey of Communications·2010
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