SM

Salha Mekki

Personal Banker at Alkhaleej Bank

Dubai, United Arab Emirates

Work Experience

  • Personal Banker

    Alkhaleej Bank

    Mar 2018 - Present -7 yrs, 5 months

    Sudan

    • Job Details:Build and nurture strong relationships with customers to understand their financial goals and needs. Provide personalized financial advice and solutions to clients, tailoring recommendations based on their individual circumstances. Conduct in-depth financial consultations with customers to assess their current financial situations and offer appropriate banking products and services. Assist clients in opening new accounts, including savings, checking, and investment accounts, ensuring all required documentation is completed accurately. Collaborate with customers to develop comprehensive financial plans that encompass budgeting, saving, investing, and debt management. Manage and grow a portfolio of client accounts, regularly reviewing and adjusting financial strategies as needed. Conduct regular account reviews with clients to monitor progress toward financial goals and recommend adjustments as necessary.
  • Customer Support Representative

    Bank of Khartoum

    Oct 2015 - Dec 2018 -3 yrs, 2 months

    Sudan

    • Job Details:Assist customers with various banking transactions, including account inquiries, deposits, withdrawals, transfers, and loan payments. Process new account openings, ensuring all necessary documentation is completed accurately and efficiently. Educate customers about the bank's products and services, including savings accounts, checking accounts, credit cards, and investment options. Stay up-to-date with banking policies, procedures, and regulatory changes to provide accurate information to customers. Promote and cross-sell bank products and services to meet sales targets and enhance customer relationships. Collaborate with other bank departments such as loan processing, mortgage, and investment teams to facilitate smooth customer experiences.
  • Education

    • Bachelor's Degree in Information Technology

      Future University Sudan

      Jan 2010 - Jan 2013 - 3 yr

    Skills

    • Problem Solving
    • Negotiation
    • order management
    • Logistics
    • Banking
    • Customer Service
    • Time Management
    • Analytical Skills
    • Team Work
    • communications
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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